Error creating rebate memo in VBO2

[Former Member]

Hi Guys,

May I request please for your help and expertise on my error. I have executed the pay button in VBO2 to give partial payment to customer for the rebates incurred. After populating the amount that will be paid, I clicked "save". However, I got a pop up error message that says: "Error Creating rebate credit memos (see next warning message). When I clicked enter, I once again receive pop-up error message: "Plant does not exist - please re-enter". Could you help me, please, how to correct this and make those errors disappear?

Thanks and I would really appreciate your help.

Best regards,

Lem

[Former Member · Accepted solution]

Dear Lemily,

This is just my guess, I am not sure buy check your Customer Master, whether plant is maintained or not?

XD02 --> Sales Area Data --> Shipping --> Deliverying Plant

Best Regards,

Amit

[Former Member · Accepted solution]

Hello Amit,

Thanks so much for your response. I have checked and no plant is maintained for the customer. However, I have checked another rebate agreement and that plant is not maintained for the customer, but it did not encounter the error.

Thanks and have a great day ahead.

Best regards,

Lem