Error Message Database error for <object_insert> <>

[Former Member]

Hello,

We did a client copy ECC6.0 Production to QA.

Now when we try to do a "Short Message" we got a popup with the following error :

Database error for <object_insert> <>

In sm21 I get the following entry :

ransaction Canceled SO 013 ( object_insert )

Database error for <&> <&>

No dump in ST22.

Also it's impossible to create a new mail via the "Workplace" when I click a new message nothing happen !

Any idea ?

Many thanks in advance

D./

[Former Member]

I fixed this issue by checking the following note:

1915614 - Dump or error message occurs while SAPoffice object (user, folder, document, attachment) s...

[Former Member]

I suppose you did a client export/import from production. right? Did you do the post import activities in scc7?

[Former Member]

Hello,

We do a remote client copy so SCC7 was not used anymore but anyway all post activities were done as usual.

the last refresh we don't have such a issue.

D./

[Former Member]

Hey,

Search in the dev_w* traces for the error code,

which database the system is running on?

Best Regards,

Natti Nachmias

Senior SAP Basis Consultant

Xact Soft LTD.

[Former Member]

Hello,

We have a strange problem on our ECC 6.0.

After a client copy (from the production) is not possible to send or generate mail via workflow or via the transaction SBWP "Business Workplace".

When we create a new message (SBWP) we choose the and choose as recipient an address type like this one "XXXX.XXXXatXXX.XXX" and as recipient type : Internet address then we send the mail, until now everything seems to be ok the mail is well in the outbox but we can see in the outbox that there is nothing in the "send date" field ?

And very strange in SCOT no mail are int the "waiting queue" !!!

It seems that the mail is not generated or not handle by SCOT.

So we can't send any mail ! we send mail via SMTP, we check and redo the SMTP configuration follow SAP note 455140.

Any idea where the problem could come ?

Many thanks in advance

D./

[Former Member]

We are having this same issue. Has anyone found a solution to this problem? I've run a remote client copy from Production to DEV with SCC9 but now, we are getting email errors in DEV and the New Message button is no longer working in SBWP. Please advise.

[Former Member]

This turned out to be a number range issue: SAP note: 62955 - check the SO_OBJ_* number ranges. Transaction SNRO or use the report from note as described.