customer return

[Former Member]

Hi,

can any body tell me is it necessary to create a vendor against each customer from which we have to take material back.

rgds

Awnindra

[former_member217082 · Accepted solution]

Hi Awnindra Dutt

Its not required to create vendor for each customer but it all depends on the company, in general but if the company is supplying stocks through different 3rd parties to different customers then we may have to create.

Say for example there are 10 customers and to all these 10 customers , there are 10 different vendors who are supplying stock to each customer then we have to maintain 1 vendor to 1 customer .But at the same time if 1 vendor is supplying stock to many customers then we may not need to maintain so many vendors .But generally it is good to reduce the number of vendors and it all depends on the company also

Regards

Srinath

[Former Member · Accepted solution]

thanks srinath,

but my question is different.

We are supplying goods to our customer. if customer returns goods then it is required to create a vendor against that customer to take material back or not.

rgds

[Former Member · Accepted solution]

There is no need to create the customer as vendor. follow standard process.

Sale ORder(OR)>Delivery(LF)>Invoice(F2)>create return order(RE)>create delivery PGR(LR)>Invoice credit for return.

Sam

[former_member217082 · Accepted solution]

Hi awindra dutt

If the customer is returning stock then there is no need to create a vendor .Just do the regular Returns cycle

RE(create returns order with ref to billing doc)---->LR(Post goods receipt) -

---

>CR invoice (Issuing credit memo to customer)

Regards

Srinath

[Former Member · Accepted solution]

Hi All Guru's

I am new to this forums, i saw this thread. But i was taught in my institute was while taking the returns from the customer we need to create customer as vendor while capturing excise invoice of the customer.

If do not maintain customer as a vendor how can I capture the excise invoice of a customer?

Please guide me.

Thanks in advance.

Rinku

[Former Member · Accepted solution]

hi srinath

if customer is returning goods on excisable invoice then to capture excise invoice is it necessary to create customer as vendor

rgds

Awnindra