Strange issue while printing invoice cum delivery ...

Former Member · ‎11-29-2008

Dear experts,

I have a strange prob while taking out the printout of invoice cum/delivery challan.

We have two different locations (plants) A and B.

In sapscript layout we have defined GRN no and truckno in bottom windows and

type of invoice on upper part windows.

We are able to see complete output on preview in DEV,QAS,PRD

but on PRD when we take printout , part of output gets skipped on printing

though visible otherwise on preview.

What could be reason ?

Former Member · ‎12-04-2008

ddd

Former Member · ‎12-01-2008

hi aditya,

frst of alll check for all output options , if u have set any margins left or right .

then if u are getting correct preview then it's a prob frm printer configuration fr the page set up

contact ur basis team fr the same .

regards ,

prashanti

Former Member · ‎11-29-2008

Aditya,

Generally you face such problems in HP Printers.

Are u using HP laser Jet Printer .

Ok let me generalise the issue , you gotta ask ur basis guy to istall the latest driver for that printer

this will most probably solve ur problem.

Remember that once u get the print preview right , its either problem with the Basis or the printer.

If its a Z layout then ask ur Basis guy to check the internal setting as to at what height he is giving the page skip.

Regards,

Ravi Kiran

Former Member · ‎11-29-2008

Hi

Are u using the same printer for both situations (printpreview and print)?

If different printers are used, it can different results if the printers uses different sap driver.

Max

Strange issue while printing invoice cum delivery challan