sap start problem

[Former Member]

Hello experts,

we have a new system. it is ECC 6.0 2004 sr2.

we were importing SAP BASIS PATCH SAPKB70010. at import proper phase suddenly

system stopped responding.

we have tried to stop the system but did not work. ( OS LINUX).

we rebooted the system.

know the problem is, system is not getting connected.

when we click on login. it is stopping at " waiting for response".

I had tried doing kernel upgrade, but the problem is same.

need suggestion.

thanks

amar

[Former Member]

Check swapspace and disk space.

-jaswant

[Former Member]

HI,

May be the possible reason is the there are shared memories and Semaphores holding the processes.

Try to clean up the semaphore and memories

use command ipcs -a |grep <SIDadm> =--to list the holding semaphore and memory.

ipcrm -m <memory PID> -

---

to clean up memories

ipcrm -s <semaphore PID> --to clean up semaphore

Restart the server.

Regards,

Ramana

[Former Member]

Hi amar,

what your database?

Regards

Ashok

[Former Member]

Hi all,

Thanks for your response.

I had check through dpmon. the work processors status is "running" but the start(restart after error) is "no".

I had checked the log (dev_w0 and dev_disp), but there are no errors shown.

I had also checked the PATCH long which shows return code 0012 and stopped.

IT STOPPED IN IMPORT_PROPER phase.

thanks

[Former Member]

Hi, are you able connect with BRTOOLS? Try to check tablespaces, may be it full .... Also are you trying r3trans -d and check the trans.log ?

Regards.

[JPReyes]

Check dev_w0, dev_disp and dev_ms for errors and post them here. Also make sure that the DB is up and running by running R3trans -d.

Regards

Juan

[Former Member]

hi

Please analyse the work logs (like message servers, dispatcher, stderrx, work process log files)

and otherwise post them to the forum with error part.

Regards