ITS_CANT_LOAD_INCLUDE ( RABAX_STATE )

[Former Member]

Hi all,

i'm using solution manager 7.0, while accessing and using of SAP solman 7.0 WORK centers i'm getting the following error.

accessing WORKcenters by webdynpro (through IE 7.0), when i click on some of the provided TAB's in work center its throwing the following error in IE pop-up.

• after clicking the TAB(ex:- transaction monitoring in INCIDENT management of workcenter), it will give a pop-up of IE and try's to access the WEBgui.

The ITS giving DUMP

displayed error in IE:-

The URL http://<hostname>.<domain.com>:80<in.no>/sap/bc/ags_workcenter/ags_work_webgui was not called due to an error.

Note

The following error text was processed in the system <SID> : Template interpretation cancelled, syntax error.

The error occurred on the application server <hostname>_<SID>_<in.no> and in the work process 0 .

The termination type was: RABAX_STATE

The ABAP call stack was:

SYSTEM-EXIT of program RAGS_WORK_LAUNCHER

SYSTEM-EXIT of program RAGS_WORK_LAUNCHER

______________________________________________________________________________________

ABAP DUMP

Runtime Errors ITS_CANT_LOAD_INCLUDE

Short text

Template interpretation cancelled, syntax error.

What happened?

Template "templates\webgui\dm\generator.html" contains syntax errors and

therefore could not be compiled.

Cause of error:Include "templates\webgui\dm\gui_0.html" not available.

The syntax error is in row: 37, column: 88

The incorrect HTMLB line is:

"include(~name="gui_theme.html", ~theme="dm", ~service="webgui",

~language="");"

Language Key........ "E"

Transaction......... "AGS_WORK_LAUNCHER "

Transactions ID..... "BF7FBCDDF6AEF15D82E9001F29E41

Program............. "RAGS_WORK_LAUNCHER"

Screen.............. "RAGS_WORK_LAUNCHER 1000"

Screen Line......... 0

Information on Caller ofr "HTTP" Connection:

Plug-in Type.......... "HTTP"

Universal Resource Id. "/sap/bc/ags_workcenter/ags_work_webgui"

Information on where terminated

Termination occurred in the ABAP program "RAGS_WORK_LAUNCHER" - in

"SYSTEM-EXIT".

The main program was "RAGS_WORK_LAUNCHER ".

In the source code you have the termination point in line 0

of the (Include) program " ".

Internal notes

The termination was triggered in function "ITS_Plugin"

of the SAP kernel, in line 2302 of the module

"//bas/700_REL/src/krn/dw_gui/sapjulep/w3xxpptt.cpp#25".

The internal operation just processed is "----".

Internal mode was started at 20081127180442.

Error analysis

The compile time include "templates\webgui\dm\gui_0.html" could not be

included. Check that the

include has been written correctly, that the specified parameters are

correct, and that the include exists and is published. Note that

includes can also be language-dependent.

HTMLB example, error ITS_CANT_LOAD_INCLUDE

`include(~service="xy", ~name="hugo.html");` <- error

______________________________________________________________________________________

Request your input in solving this error.

thanks in advance,

by

harika

[Former Member]

Hi,

It worked miracously for me as well.....thanks a lot Mukul

[Former Member]

Run this T-Code

SIAC_PUBLISH_ALL_INTERNAL, it will publish all services of WEBGUI.

Regards,

Mukul SHarma

[Former Member]

It is the right T-code to activate ITS.Thanks

[former_member316351]

Hello Lakshmi,

No, the transaction SIAC_PUBLISH_ALL_INTERNAL does not activate the ITS. You will still need to go to SICF to activate the services you need.

Edgar

[Former Member]

Hi,

Even I had the same error after activating sap->public->bc and sap->bc->gui->sap->its->webgui. It gave me a missing include error (at ST22)

Had to run SIAC_PUBLISH_ALL_INTERNAL to republish WEBGUI. It worked fine after that.

Cheers!

Nikhil

[Former Member]

Thank you very much for the Solution. This worked perfect for us.

[Former Member]

Thanks Mukul. It worked well.

[Former Member]

Seems that you should publish or republish whole service WEBGUI (in tr. SE80) where is the missing include.

Best regards,

Rorijs

[former_member316351]

Hello Harika,

Is the Webgui service working normally? Please try publishing SYSTEM, IAC, and WEBGUI Internet Services from transaction SE80 and activating the Webgui and ags_work_webgui services from SICF.

Edgar