Error starting the MDM server in client system

[Former Member]

Hi MDM Experts,

I am new to MDM and we have just installed MDM 5.5 on our system. We are able to 'Mount the Repository' via the MDM Console on the client side but when we try to 'Start MDM Server', we encounter the error below:

"Error starting MDM server: The machine (server name) is not Windows-based. The MDM server cannot be started from this application; please use CLIX on the machine instead."

What must we do to resolve this error? Please help us on this matter.

Thanks in advance!

ASP

[Former Member · Accepted solution]

Hi ASP,

can you tell more about the problem you are facing? As you are saying that ,you can mount the repository then the server must have been running. the error what you mentioned comes when there is a connectivity problem or the gui clients are of different version from the server(build version).

also it can happen if you are trying to start the server from console. Trhy starting the server from services.msc

Regards

Biswanath

[Former Member · Accepted solution]

Hi Biswanath,

You are right. It was a version issue between the server and client side. Error was already resolved. Thanks!

[Former Member]

Hi ASP,

MDM server operations can Be performed through Console only if your Server is Windows based.

You can perform the some repository options through Console ,but for any Server based operations like Mounting the server,Start/Stop server etc you will have to operate through the CLIX ie Command line interface.

I Guess yours is a Unix based system or something else which is not Windows based.

so it will not allow you,

Either you install your server on a windows based system to operate through Console.

Or if you want to continue with the NON windows based system then you will have to use CLIX for most of your Console opeartions.

Hope It Helped

Thanks & Regards

Simona Pinto

[Former Member]

Hi,

If you have installed your MDM Server on Unix based machine then you need to start the MDM server from the machine on which MDM server is installed. This is also applicable if your MDM server is installed on Windows platform and the system from which you are trying to start the server has no rights to start the server.

Go to the machine where server is installed and start from there.

Regards,

Jitesh Talreja