on 11-27-2008 9:42 AM
Hi all,
request you to help me in the following issues:-
1* how to approach on(step by step configuration) change request management?
2* wht could be the advantage of configuring this feature ?
3* how to use Work center? is every thing avaliable in Work centers?
thanks in advance.
by
harika
Hi Harika,
Please use the following links which should help u in configuring the Change Request Management.
http://help.sap.com/saphelp_sm40/helpdata/en/0c/5b2160f6fa4b83a3674a210b1cdeb0/frameset.htm
also the following links,
http://service.sap.com/solutionmanager -> Downloads -> Documentation -> "3.2 SP08 PDF Documentation Change Request Managmt. English"
check the ppt,
http://service.sap.com/solutionmanager
Goto Media Library --> Use Case Presentations --> SAP Solution Manager - Change Request Management
Service.sap links provide a useful guide and sim file to show various step useful for implementing the same.
https://websmp201.sap-ag.de/~sapidb/011000358700004508362006E
https://websmp201.sap-ag.de/~sapidb/011000358700006932702005E.sim
https://websmp201.sap-ag.de/~sapidb/011000358700006932712005E.sim
Also check updated configuration and operation of CHARM in Solman 7.0 sp12
http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000538663&_SCENARIO=01100035870000000202&;
As far as Workcenters in Solution Manager Concern, please use the following link
[Workcenters in Solution Manager|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/f0ae32c7-deda-2a10-879c-a060635b66e0]
Hope the above links are helpful.
Cheers,
Satish.
9701427007
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Hi Dear ,
These are general queries so you can very well login to service market place and follow this link,
https://websmp106.sap-ag.de/support
you wil come to knw everything with guides and tutors.
pls assign pts.
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