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Create New EIC activity automatically

Former Member
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Hello

we want to create EIC activity automatically when the emial is recieved by the EIC agent.

The sap standard bsp to create EIC activity is HREIC.

The controller class CL_HREIC_ACTIVITYCUCO_IMPL has method save in it.

But that uses CRM BOL entity layer.

Any idea to get the code to update or Create the EIC Activity???

Thanks

Meghana Munj

Accepted Solutions (0)

Answers (1)

Answers (1)

Pazahanick_Jarr
Active Contributor
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I would check out www.eicexperts.com as they have lots of information on EIC.

Former Member
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Hi EIC Expert,

I have a requirement in e-recruitment that changing navigation from Inbox to Activity.

In standard solution of Employee Interaction center creating an activity involves in the following steps.

1. Select the self service request and click on process button

2. Leads to the employee search screen, click on same as contact

3. Click on Create activity button to create activity

4. Fill in the details and save the activity.

In the current scenario steps 2, 3, are avoided and an activity has to be created automatically from step 1 to step 4.

How can I do it. Can any one describe the procedure & methodology?

Please help me on this?

If possible can you come for quick chat to venkata.praveen at gmail dot com

Regards

Venkat.