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SAP GRC 5.2. AE: Attachments to requests not displayed for closed requests
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on 11-21-2008 8:30 AM
Hi,
when a request has been closed in Access Enforcer the attachments can't be displayed anymore meaning when I search a request and select one of them I could see the roles, the request reason, etc. but there is no possibility to view the attachments. Could you please confirm if there is no way to display attachments for closed requests of provide me the solution?
Thank you
Marco
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Hi SAP,
it should be possible to browse the attachments also for closed requests for audit reasons as attachments are also considered as evidence. Would make sense to change this.
Question is answered.
Best regards
Marco
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Hello Marco,
The request will not show you any attachment with itself.
For getting the attachments you need to ask your administrator to go manually to the path he has specified while configuring AE to store the attachments (CONFIG TAB in AE). There you will find all the atachments stored and sorted by the Request number.
Regards,
Hersh.
Edited by: HERSH GUPTA on Nov 26, 2008 6:08 PM
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