Error in rebate status

[Former Member]

Hi SD Gems

I have a problem in rebate.

User saying that rebate was setteled with customer but still it is showing

Agreement status as "C" (Settlement has been created).

Actually it should show as "D" (Final settlement of agreement already carried out).

Please help me.

Thanks in advance.

[Former Member · Accepted solution]

Hi,

The status C shows that settlement has been created. Now go to VA02 for the setttlement document created & remove the billing block. Then goto billing and post it to accounting. Now after you ganerate the credit memo the status will be changed to D that Final settlement of agreement already carried out.

Also check if you have done full settlement or partial settlement.

Regards,

Ravi

[former_member217082]

Hi bijay prasad

As you are doing customer rebate Check in t.code VB(2 the customer rebate group and check what rebate document type has been assigned and what is the settlement status assigned .Check the verification level that has been maintained. for that customer rebate group . Assign the rebate document types in all feilds where the document types are asked .

Regards

Srinath

[Former Member]

Hi Ravi

I have checked the order, it not blocked for billing

And also accounting document generated.

After all these still it is showing Agreement status as "C".

Thanks