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Mails not going from central instance using SMTP

Former Member
0 Kudos

Hi,

We have configured SMTP in our SAP system.

The outgoing mail is working fine in the application servers but not in central instance!!

It gives the error messages in tcode SOST as below:

Status txt: Cannot process message in SAP System

Info from Node: (Schedule Send Process on App.Server with Plug-In)

Thanks & Regards,

Kunal Patel.

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
0 Kudos

problem of port/ip block on CI

Former Member
0 Kudos

Hi,

Is SMTP service activated on your central instance ?

It is possible that it is activated on your app servers and not on the CI server...

Regards,

Olivier

Former Member
0 Kudos

Hi,

The SAPconnect node is activated in SICF, also all settings for outgoing mail are done in SCOT as per SAP note 455140.

All above settings are done in SAP system as a whole and not per application server.

Kindly let us know how to check the SMTP service whether it is activated or not?

Thanks & Regards,

Kunal Patel.

0 Kudos

Please check that your central instance server IP is allowed to send mail through SMTP Server..

Former Member
0 Kudos

Hi,

How to check this?

Thanks & Regards,

Kunal.

0 Kudos

Check with your team .. which maintains SMTP server..

Former Member
0 Kudos

Hi,

Thanks for your reply.

But my doubt is that is there something in SAP that we need to do? because the error messages below are indicating this:

Status txt: Cannot process message in SAP System

Info from Node: (Schedule Send Process on App.Server with Plug-In)

Thanks & Regards,

Kunal Patel.