Search for closed messages

[Former Member]

Hello Experts,

does anybody know, how to search for own OSS messages, that are already closed? Searched in a lot of places, but could not find any information on that.

Many thanks for some hints!

[Former Member]

Hi,

Yes, you can search for closed OSS messages by following below steps.

- Go to your OSS message Inbox

- In the In box, you get a search field named "Search for....". Select "Custom Messages" for that drop down. and then press "Go" button next to it. (What default appear there is also "Custom Messages"

- Now you'll directed to a "Basic Search"

- In here, if you know the message number you can directly search the message, regardless of the status.

- If you want only to list "Closed" messages, then select "Confirmed" under status drop down and press "Search" button

It'll give you all closed messages.

Hope this helps you!

Thanks and best regards,

Anupa