Cancel the Credit memo genarating wrong accounting entry

[former_member558044]

Hello,

We are facing when we Cancel sales credit memo credit memo genarating wrong accounting document entry in production system.

Same scenorio i have replicated in quality system and working fine.

I have checked the billing type for credit memo s1 and cancel credit memo in quality system and production system configuration is same why it' hitting wrongly.

Cancel credit memo is hitting document type RV instead of AB in production system but same it's correctly in quality system.

I have checked the oba7,vofa.

Please provide the clarification.

Regards,

Satya

[Former Member]

hi,

In the OBA7 check the Reverse document type for (RV document type) as AB

In AB document type,the AB document type has to be set.

if this is done then in VOFA the document field should be emty

[former_member558044]

Hello,

Already i have checked the all the configuration settings for OBA7 and VOFA.

Document type RV,AB every thing in fine but system differently behaving quality system and production system.

Please help me for fixing this issue.

Thanks in advance,

Regards,

Satya

[Lakshmipathi]

Dear Satya

Can you please reconfirm that you have checked in OBA7 for the following:-

- For document type RV, the field "Reverse DocumentType", you have maintained "S1"

- For document type AB, the field "Reverse DocumentType", you have maintained "AB"

thanks

G. Lakshmipathi

[former_member558044]

Hello,

For document type RV we have maintained reverse document type AB.

For document type AB we have maintained reverse document type AB.

S1 is billing document type we can not map in OBA7 with documen type RV.

Please give me your inputs.

regards,

Satya

[Lakshmipathi]

Dear Satya

If I am right, in VOFA, for billing documents S1 & S2, you need to maintain the same in the field "Document Type". Similarly, for S1, the field "SD document categ.", it should have been "N" and "S" for S2.

Have you maintained that ??

thanks

G. Lakshmipathi

[former_member558044]

Hello,

Thanks for your quick response and i have checked the settings in quality system and production system both should be same way what you have suggested.

Still it's working fine in quality system but it is not working fine in production system.

Regards,

Satya

[Former Member]

Check with a new cycle.

[Former Member]

See your cancel credit memo type document in production, here field document type should have entry AB. If its blank it will go to RV.

I think you have done this setting in quality.

Have you transported it to production?

[former_member558044]

Hi,

I have compared configuration settings both quality system and production system and settings are same.

my worry is not with document type it is passing opposit entry and revenue was increased.

Regards,

Satya