Web IC fails to open properly

[edward_oleary]

We have just upgraded our CRM 4.0 sp 6 system to CRM 2007 and have configured the 2007 system according to the best practice guides. When trying to open the default provided interaction center i am getting the following errors in the application area:

View BSPWD_BASICS/WorkAreaHostViewSet1 of &2 &3 cannot be displayed.

An exception occurred during the internal HTTP communicationException Class CX_BSP_WD_HTTP_RESPONSE_ERROR

Text: The HTTP response for URL &URL& has the status 403.

Additional Info: Forbidden

Program: CL_BSP_WD_STREAM_LOADER=======CP

Include: CL_BSP_WD_STREAM_LOADER=======CM002

Source Text Row: 73

Initialization of view BSPWD_BASICS/WorkAreaHostViewSet1 of &2 &3 failed.

An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View BPIDENT.MainWindow could not be bound

Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW

Source Text Row: 162

View CRM_UI_FRAME/WorkAreaViewSet1 of &2 &3 cannot be displayed.

An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View BPIDENT.MainWindow could not be bound

Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW

Source Text Row: 162

Initialization of view CRM_UI_FRAME/WorkAreaViewSet1 of &2 &3 failed.

An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View BSPWD_BASICS/WorkAreaHostViewSet could not be bound

Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW

Source Text Row: 162

View CRM_UI_FRAME/MainWindow1 of &2 &3 cannot be displayed.

An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View BSPWD_BASICS/WorkAreaHostViewSet could not be bound

Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW

Source Text Row: 162

Initialization of view CRM_UI_FRAME/MainWindow1 of &2 &3 failed.

An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View CRM_UI_FRAME/WorkAreaViewSet could not be bound

Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW

Source Text Row: 162

View Root.htm1 of &2 &3 cannot be displayed.

An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View CRM_UI_FRAME/WorkAreaViewSet could not be bound

Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW

Source Text Row: 162

An error occurred during initialization of the application

An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View CRM_UI_FRAME/MainWindow could not be bound

Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW

Source Text Row: 162

The header and boradcast area are displaying correctly.

Has anyone any ideas on this issue. Help would be greatly appreciated

Regards

Eddie

[edward_oleary]

The following note need to be implemented on our system:

Note 1074216 - Missing runtime framework profile

and the bsp applications listed in it needed to be activated

This resolved the issue and the default web ic's are now visible.

Regards

Eddie

[Former Member]

Hi,

If you find this error no need to apply note 1074216 (It is for CRM 5.2 not CRM 2007) and just activate the service crmcmp_bpident.

[former_member206299]

Hi ,

Im getting the above error in quality server for Interaction center.As mentioned in the above post

I checked the crmcmp_bpident service and its active only.

Any suggestions to solve this issue.

Regards,

Sijo

[former_member182606]

Hi

Even we are doing an upgrade from CRM 5 to 7 But i am unable to open the note 1074216. can any one post the Note.

And i am getting the same error only in Quality.

Things are working fine in Development.

Anyone able to find the solution.

Below is my error : -

Cannot display view CRM_UI_FRAME/WorkAreaViewSet of UI Component CRM_UI_FRAME

An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View BPIDENT.MainWindow in component CRM_UI_FRAME could not be bound

Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW

Source Text Row: 165

Initialization of view CRM_UI_FRAME/WorkAreaViewSet of UI Component CRM_UI_FRAME failed

An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View BSPWD_BASICS/WorkAreaHostViewSet in component CRM_UI_FRAME could not be bound

Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW

Source Text Row: 165

Cannot display view CRM_UI_FRAME/MainWindow of UI Component CRM_UI_FRAME

An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View BSPWD_BASICS/WorkAreaHostViewSet in component CRM_UI_FRAME could not be bound

Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW

Source Text Row: 165

Initialization of view CRM_UI_FRAME/MainWindow of UI Component CRM_UI_FRAME failed

An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View CRM_UI_FRAME/WorkAreaViewSet in component CRM_UI_FRAME could not be bound

Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW

Source Text Row: 165

Cannot display view Root.htm of UI Component CRM_UI_FRAME

An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View CRM_UI_FRAME/WorkAreaViewSet in component CRM_UI_FRAME could not be bound

Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW

Source Text Row: 165

An error occurred during initialization of the application

An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View CRM_UI_FRAME/MainWindow in component CRM_UI_FRAME could not be bound

Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW

Source Text Row: 165

Thanks in advance.

Chella.

Edited by: B.Chella Pandian on Jan 31, 2011 6:02 PM

[Former Member]

The requested SAP Note is either in reworking or is released internally only

[former_member182606]

Hi

I got the solution for it

Go to the transaction: SICF

Go to : sap->bc->bsp->sap-> "<Your corresponding Z BSP application name>"

In my case it was : sap->bc->bsp->sap->zcrmcmp_bpident.

Activate it . 

When you enhance a Component a Z Bsp application will be created and service with the same name will be fount in the SICF transaction. Some time it may not be active in the services. So activate it before you move it to quality.

Regards,

Chella.