on 11-17-2008 7:23 AM
Hello Gurus,
A rebate has been settled completely. The rebate agreement status shows D - Final settlement already carried out. Can someone please tell me how to undo this settlement ?
Thanks in advance.
Cam.
From the document flow of the agreement (i think it is called rebate documents), just find out all the credit memo numbers that have been created for this agreement. Once you find the numbers, just go ahead and cancel them and you will see that the status of the agreement changes.
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Thanks for the help. I cancelled the credit memo. Then all the items in the credit memo request were rejected and the credit memo request saved. But even after that the rebate agreement could not be opened in change mode. I get a message " Agreement was already settled. Only display is possible." Please help.
Dear Cam,
Why you want to undo this settlement ?
Regards,
Murali.
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