Not able to print in SAP

[Former Member]

Hi All,

There isn¡¦t a problem with the printer itself, as other users are able to print. However one specific user logged in under his profile and try to print, the printer says it is printing, but nothing prints out.

Regards

Shiva

[Former Member · Accepted solution]

have u tried reinstalling the GUI . it seems to be a GUI issues or try using some other machine

when you give the print do u get the spool request no on the left side bottom , try to print from a specific printer .

have this user been ever able to print

check SU3 as well and SP02

not sure does it require any authrization or not .. but check put su53 .. else try taking the user trace ST01

http://help.sap.com/saphelp_nw04/helpdata/en/c7/58c905e5bf11d18e2b0000e83dd9fc/content.htm

check out system > own spool request > if any spool request is generating

Hope it will help you ,,

cheers

dEE

[former_member205662]

hi shiva,

Please check if you are able to print anything at all from the machine (something Non SAP). If yes, please follow the Print troubleshooting guide at: http://help.sap.com/saphelp_nw70/helpdata/EN/d9/4a8fbb51ea11d189570000e829fbbd/content.htm

regards

Mahesh

[Former Member]

it might be a problem with the user GUI

try reinstalling or restarting his machine

whts the status of the request in sp01

if u r not getting any status uncheck option

delete after output -> To delete spool requests immediately after printing, select this field.

http://help.sap.com/saphelp_nw04/helpdata/EN/d9/4a8fbb51ea11d189570000e829fbbd/content.htm

let me know if it helps

cheers

dEE

[Former Member]

Hi Deep,

In SU01 - User default tab

Delete after output is unchcked. I have checked the spool, no requsted generated. And no short dump .

The link was helpful in analyzing the issue. Any further suggestions ?

Regards

Shiva

[Former Member]

hi shiva,

please check your user specific setting. use SU01, type your user ID.

Check on Defaults Tab

Make sure that Output Immetiately option (on Spool Control) has been check (v) other wise its print won't come out.

ardhian

http://sapbasis.wordpress.com

http://ardhian.kioslinux.com

[Former Member]

Hi Ardhian,

I have checked the defaults tab as advised, the settings look fine . Under spool control Output Device is LOCAL and Output Immediately check box is ticked.

Any further suggestions ?

Regards

Shiva