Sales Order/Delivery for particular customer From his Reserve stock?

[suresh_kale2]

Dear Couleague,

There is one scenario that faulty material from customer Co. get back by

Return Order (RE), Then return Delivery --& post goods receipt, Of the sold material,

Now co. (PP/QM) do rework Process (assemble, dismantle ...... whatever on the basis of return order) & make perfect material ok

Now this stock PP/QM people put under RESERVE STOCK because it belongs to that particular customer

Now I want to deliver that stock to that Particular customer,

1) HOW CAN I DO?

2) HOW CAN I PICK UP THAT ReserveMaterial while doing Sales Order/ delivery?

Even though I maintain copy control from RE to OR & AvailabilityCheck?

Thanks

Suresh

[Former Member · Accepted solution]

Hi Suresh,

As and when you get a return order for repair, then you do the PGR and place that stock into a different storage location and you get that repaired and when you are doing PGI then fetch the stock from the same storage where you have placed the stock when you did the PGR.

If you are having serial number concept that will help you to give the same piece which you have collected from the customer to return the same piece.

We have implemented the system in the same way in our previous implementation.

Thanks,

Mahesh.