ChaRM: Customizing of SAP smart formular CRM_REMINDER_MAIL_01

[Former Member]

Hi!

I would like to customize the smart formular CRM_REMINDER_MAIL_01 in order to notify change request manager that the urgent correction status has been changed from "Created" to "In Development".

The formular has originally the following view and will be generated as PDF:

Title: Reminder Mail

Text:

One of your activities is overdue.

Number: &orderadm_h-object_id&

Description: &orderadm_h-description&

Please do not respond to this mail, as it was automatically generated.

Best Wishes - System Administration

How can I customize the formular as follows?

Title: Urgent correction &orderadm_h-object_id&

Text:

The urgent correction numer &orderadm_h-object_id&

has changed their status from &???status_A& to

status &???status_B&.

Other question:

What are the settings in tcode SCON to send the mails with formular name CRM_REMINDER_MAIL_01 as txt not as PDF?

Thank you very much!

regards

[marc_resch]

Hello,

please look here:

It should helps.

Kind regards

Marc

[Former Member]

To answer your second question:

double click on SMTP node in SCOT -> Internet (SET) -> SapScript/SmartForms (TXT instead of PDF).

/cheers