IGS Stopped

[Former Member]

Hi All,

Recently we have migrated from Informix to Oracle. Previously we have only single system landscape after migration we moved to 3 system landscape.

Below are the details:-

OS :- Windows 2003 Enterpriser Server 64 bit edition.

SAP:- R/3 4.7 Enterprise Edition Ex.Set 2

Database: - Oracle 10.2.0.2.

Kernel:- 6.40

All things are running fine, there is no issue after migration regarding to data or any SAP program.

Currently we are facing only one issue about the igsgwd.exe stopped on production server while it is running fine on DEV & QA. So I have upgrade the IGS in all three servers, but there is no any change.

I refer notes

718267-Upgrade your integrated IGS 6.40 installation

514841 - Troubleshooting when a problem occurs with the IGS

793474 - IGS does not work under Windows 64bit

Below are the traces

Directory: F:\usr\sap\PRD\DVEBMGS00\igs\log

Name: mux_ubgprd.trc

trc file: "F:\usr\sap\PRD\DVEBMGS00\igs\log\mux_ubgprd.trc", trc level: 1, release: "640"

[Thr 4780] Thu Nov 06 14:34:44 2008

[Thr 4780]

[Thr 4780] [IgsMux::Initialize] Internet Graphics Service 6405.0.20.8

[Thr 4780]

[Thr 4780] [IgsMux::Initialize] Configuration:

[Thr 4780] [IgsMux::Initialize]

[Thr 4780] [ListenerRfc::ListenerRfc] Constructed for R/3 NA

[Thr 4780] [ListenerHttp::ListenerHttp] Constructed for port 40080

[Thr 4780] [Multiplexer::StartUp]

[Thr 4992] [Multiplexer::UnregisterPortwatcher]

[Thr 4992] [Multiplexer::RegisterPortwatcher] Portwatcher ubgprd:40002 (version: 6405.0.20.3)registered

[Thr 4992] [Multiplexer::UnregisterPortwatcher]

[Thr 4992] [Multiplexer::RegisterPortwatcher] Portwatcher ubgprd:40001 (version: 6405.0.20.3)registered

[Thr 4992] Thu Nov 06 14:34:46 2008

[Thr 4992] [EventhandlerMux::HandleRegisterInterpreter] Interpreter (BWGIS, 6405.0.20.12, SAPPH10)@ubgprd:40001 connected

[Thr 4992] [EventhandlerMux::HandleRegisterInterpreter] Interpreter (BWGIS, 6405.0.20.12, SAPPH10)@ubgprd:40002 connected

[Thr 4992] [EventhandlerMux::HandleRegisterInterpreter] Interpreter (CHART, 6405.0.20.1410, SAPGFW)@ubgprd:40001 connected

[Thr 4992] [EventhandlerMux::HandleRegisterInterpreter] Interpreter (CHART, 6405.0.20.1410, SAPGFW)@ubgprd:40002 connected

[Thr 4992] [EventhandlerMux::HandleRegisterInterpreter] Interpreter (IMGCONV, 6405.0.20.0, SAPPH10)@ubgprd:40001 connected

[Thr 4992] [EventhandlerMux::HandleRegisterInterpreter] Interpreter (IMGCONV, 6405.0.20.0, SAPPH10)@ubgprd:40002 connected

[Thr 4992] [EventhandlerMux::HandleRegisterInterpreter] Interpreter (XMLCHART, 6405.0.20.1404, SAPKG10)@ubgprd:40001 connected

[Thr 4992] [EventhandlerMux::HandleRegisterInterpreter] Interpreter (XMLCHART, 6405.0.20.1404, SAPKG10)@ubgprd:40002 connected

[Thr 4992] [EventhandlerMux::HandleRegisterInterpreter] Interpreter (ZIPPER, 6405.0.20.2, SAPPH10)@ubgprd:40001 connected

[Thr 4992] [EventhandlerMux::HandleRegisterInterpreter] Interpreter (ZIPPER, 6405.0.20.2, SAPPH10)@ubgprd:40002 connected

*************************************************

Directory: F:\usr\sap\PRD\DVEBMGS00\igs\log

Name: pw_ubgprd_1.trc

trc file: "F:\usr\sap\PRD\DVEBMGS00\igs\log\pw_ubgprd_1.trc", trc level: 1, release: "640"

[Thr 3736] Thu Nov 06 14:34:44 2008

[Thr 3736]

[Thr 3736] [PortwatcherMain::Initialize] Internet Graphics Service 6405.0.20.0

[Thr 3736]

[Thr 3736] [PortwatcherMain::Initialize] Configuration:

[Thr 3736] [PortwatcherMain::Initialize]

[Thr 3736] Thu Nov 06 14:34:45 2008

[Thr 3736] [InterpreterManager::LoadInterpretersFromPath] Interpreter [F:\usr\sap\PRD\DVEBMGS00\igs\lib\bwgis.dll] of type [BWGIS] loaded and

[Thr 3736] [InterpreterManager::LoadInterpretersFromPath] Interpreter [F:\usr\sap\PRD\DVEBMGS00\igs\lib\gfwchart.dll] of type [CHART] loaded a

[Thr 3736] [InterpreterManager::LoadInterpretersFromPath] Interpreter [F:\usr\sap\PRD\DVEBMGS00\igs\lib\imgconv.dll] of type [IMGCONV] loaded

[Thr 3736] Thu Nov 06 14:34:46 2008

[Thr 3736] [InterpreterManager::LoadInterpretersFromPath] Interpreter [F:\usr\sap\PRD\DVEBMGS00\igs\lib\xmlchart.dll] of type [XMLCHART] loade

[Thr 3736] [InterpreterManager::LoadInterpretersFromPath] Interpreter [F:\usr\sap\PRD\DVEBMGS00\igs\lib\zipper.dll] of type [ZIPPER] loaded an

[Thr 3512] Thu Nov 06 14:44:55 2008

[Thr 3512] *** ERROR => [Locker::~Locker] m_rwlRequests could not be deleted [locker.cpp 120]

************************************************************************

Directory: F:\usr\sap\PRD\DVEBMGS00\igs\log

Name: wd_ubgprd.trc

trc file: "F:\usr\sap\PRD\DVEBMGS00\igs\log\wd_ubgprd.trc", trc level: 1, release: "640"

Thu Nov 06 14:34:43 2008

[CWatchdog::SetTo] Internet Graphics Service 6405.0.20.0

[CWatchdog::StartMuxProcess] F:\usr\sap\PRD\DVEBMGS00\igs\bin\igsmux.exe -rootdir="F:\usr\sap\PRD\DVEBMGS00\igs" -restartcount=0

Thu Nov 06 14:34:44 2008

[CWatchdog::StartPortwatcher] F:\usr\sap\PRD\DVEBMGS00\igs\bin\igspw.exe -rootdir="F:\usr\sap\PRD\DVEBMGS00\igs" -no=0 -restartcount=0

[CWatchdog::StartPortwatcher] F:\usr\sap\PRD\DVEBMGS00\igs\bin\igspw.exe -rootdir="F:\usr\sap\PRD\DVEBMGS00\igs" -no=1 -restartcount=0

Please help me to resolve this issue.

Thanks,

Shambo

[Former Member]

Hi Sachin,

I know this is a really old discussion, but I thought I'd add to it as I had the same error after upgrading to a 7.0 system to 7.3 ehp1 and some scn'ing lead me to this discussion...

I tested it by running the command in the E:\usr\sap\BWT\DVEBMGS00\igs\log\wd_sap7bwm.trc:

E:\usr\sap\BWT\DVEBMGS00\exe\igsmux.exe -mode=profile -restartcount=8636
-wdpid=2620 "pf=E:\usr\sap\BWT\SYS\profile\BWT_DVEBMGS00_sap7bwm"

This popped up an error window referring to a missing dll. sapnwrfc.dll . Upon checking the latest igs patch off SAPnet, the file appeared to missing from the SAR file. I found another copy of the file and copied this into the exe directory (same patch level). This resolved my issue.

Kind regards.

Richard

[markus_doehr2]

Nothing obvious visible - I would open an OSS call and report that to support. If you use that very good prepared pre-analysis here they either know a solution for it or forward it to the development.

Markus