Performance issues while accessing the Confirm/Goods Services' transaction

[Former Member]

Hello

We are using SRM 4.0 , through Enterprise Portal 7.0.

Many of our users are crippled by Performance issues when accessing the Confirm/Goods Services tab( Transaction bbpcf02).

The system simply clocks and would never show the screen.

This problem occurs for some users all the time, and some users for some time.

It's not related to the User's machine as others are able to access it fast using the same machine.

It is also not dependent on the data size (i.e.no . of confirmations created by the user).

We would like to know why only some users are suffering more pronouncedly, and why is this transaction generally slower than all others.

Any directions for finding the Probable cause will be highly rewarded.

Thanks

Kedar

[Former Member]

Hi Kedar,

Please go through the following OSS Notes:

Note 610805 - Performance problems in goods receipt

Note 885409 - BBPCF02: The search for confirmation and roles is slow

Note 1258830 - BBPCF02: Display/Process confirmation response time is slow

Thanks,

Pradeep

[masa_139]

Hi,

Transaction ST05 Performance Trace may help you.

Regards,

Masa