cancel
Showing results for 
Search instead for 
Did you mean: 

Configuring SolMan for SP 17

Former Member
0 Kudos

Hello ,

I have updated solman to SP stack 17 and now want to configure it for many resolving many issues in the service desk and Change management.

I have tried to follow the IMG guide and to some extent understood how it should be done.

Can anyone give me an elaborated description or link to what the BC's are what all BC's should be activated, how to proceed further without any confusion.

Thanks

Druva

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hello Druva,

Please use the following links to configure Service Desk and Change Request Management

Service Desk configuration guide

You can find many simulators for the different scenarios at the following location. However, you need a S-user ID to login

https://websmp201.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000707668&;

Find Change Request Management Authorizations using the following link

http://help.sap.com/saphelp_sm32/helpdata/en/35/613542e454b104e10000000a1550b0/frameset.htm

Service Desk Support team determination

First steps to work with Change Request Management

Hope it helps.

Regards,

Satish

Former Member
0 Kudos

Hi satish thank you for the reply, It has helped me a lot.

Former Member
0 Kudos

look at this blog for service desk

http://ifolder.ru/9134941