How to activate the shipping condition field on customer master

[Former Member]

Hi all,

The shipping condition field on customer master is grayed, I need to maintain shipping condition, how to activate the shipping condition field?

Thank you.

[kenneth_chong · Accepted solution]

Hi Alex,

please check the following :

1. Firstly check what account group is you customer using. To do this goto the customer master data

VD03 -> Extras -> Administratin Data. check the account group which you are using.

2. Follow the IMG path:

IMG > Financial Accounting > Accounts Receivable / Accounts Payable > Customer Account >

Master Data > Preparation For Creating Customer Master Data > Define Account Group With Screen

Layout.

3. Select the account group mention under step 1.

4. Select 'Sales' view and select 'Shipping' Tab,

5. Here you can see the fields activated for the sales view especially for 'Shipping'.

6. Make sure the shipping condition tab is optional !.

Hope the above helps.

[Former Member]

Goto OBD2 select your accoun group and after entering into the screen ,click on sale data and make shipping field as required entry ,so when u create customer system won't allow you to save unless until if this field is entered.

[Former Member]

Hi

Alex Lu

The customer account group is control what field to be display in customer master. To enable the field of shipping condition Use Tcode OBD2 --- select account group of customer -

---

details ( magnifying glass icon) --- sales data double click on that u will find shipping -- double click the same and tick on the Req.entry or Opt. entry as required by you.

This way u can activate the field of customer.

Thx.