Error while refreshing the XI runtime cache

[Former Member]

Hi,

I am not able to refresh the runtime cache in my PI 7.1 system.

Messages fail with this message- <SAP:Code area="MAPPING">RESOURCE_NOT_FOUND</SAP:Code>

When i tried testing the config (using config test) i got "Error while refreshing the XI runtime cache" message.

The funny thing is the system generated connection - INTEGRATION_DIRECTORY_HMI is not working.

The issue is not with the id/pwd. When i try to test the connection I get a Login Popup and when I enter the credentials I get a 401 error.

Any idea why the popup comes up even though I have mentioned them in the logon parameters of the connection? I am not able to figure out why the connecion failed...

Arvind R

[Former Member · Accepted solution]

HI Arvind

its a authorization issue only. 401.

Do INTEGRATION_DIRECTORY_HMI have PISUPER or some other user. Check with basis or if you know the password is updated for this or not.

Check for the ID/password only

Thanks

Gaurav

[Former Member · Accepted solution]

ok the error moved from 401 to 403....?

What are the authorizations required to clear the cache?

Should the INTEGRATION_DIRECTORY_HMI connection point to client 001 or 100?

[Former Member · Accepted solution]

Hi

Should the INTEGRATION_DIRECTORY_HMI connection point to client 001 or 100?

001

ok the error moved from 401 to 403....? 
What are the authorizations required to clear the cache?

403 means you are able to connect to client but not authorize for cache refresh. Use PISUPER to avoid issues.

Thanks

Gaurav

[Former Member · Accepted solution]

Tried loginging in using PISUPER ..changed HMI clnt to 001...no luck..

I still get a login popup -

Enter user user name and ID

Resource - Upload Protected Data.

name

pw

ln

[Former Member · Accepted solution]

Also note that when I tried to view the datat cache overview -

Pi admin->runtime->Data cache content I got a " Error when creating cache list" error and nothing gets listed

Arvind R

[phanikumar_akella · Accepted solution]

Hi,

Can you tell me which is your Default PI client. Generally when you install PI, the default client will be 001. Later we need to change this to 100 or 110 as per your clients standards. You need to follow Note:940309 to change your default client.

Also Check these threads for your Cache problems:

[Former Member · Accepted solution]

Simple authorization issue...closed.

[Former Member · Accepted solution]

Hi

Which Autorization you have given to PISUSER user and which Clint

can you please share this i am facing same issue