DISP+WORK.EXE STOPPED

[Former Member]

Hi Experts,

When I starting the SAP ECC6 / WINDOWS 2003, In SAPMMC Console, disp+work.exe process first it shows, "RUNNING BUT MESSAGE SERVER UNREACHABLE; J2EE STATUS INFO UNAVAILABLE" then later it shows "STOPPED".

Kindly help me how to solve this issue. For reference I have enclosed the sapstartsrv.log and dev_ms log (ONLY THOSE LOGS ARE GENERATED ERROR MESSAGES DURING STARTING OF SAP)

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trc file: "sapstartsrv.log", trc level: 0, release: "700"

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Sat Nov 08 15:41:00 2008

<<- ERROR: SapSSLInit(read_profile=1)==SSSLERR_LIB_NOT_FOUND

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trc file: "dev_ms", trc level: 1, release: "700"

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[Thr 2240] Sat Nov 08 15:44:02 2008

[Thr 2240] MsSSetTrcLog: trc logging active, max size = 20971520 bytes

systemid 560 (PC with Windows NT)

relno 7000

patchlevel 0

patchno 145

intno 20050900

make: multithreaded, Unicode, optimized

pid 2236

[Thr 2240] Sat Nov 08 15:44:03 2008

[Thr 2240] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 2236) [msxxserv.c 1834]

[Thr 2240] Sat Nov 08 15:44:05 2008

[Thr 2240] load acl file = D:\usr\sap\I01\SYS\global\ms_acl_info.DAT

[Thr 2240] MsGetOwnIpAddr: my host addresses are :

[Thr 2240] 1 : [172.16.1.85] ecc6 (HOSTNAME)

[Thr 2240] 2 : [127.0.0.1] ecc6 (LOCALHOST)

[Thr 2240] MsHttpInit: full qualified hostname = ecc6

[Thr 2240] HTTP logging is switch off

[Thr 2240] set HTTP state to LISTEN

[Thr 2240] Sat Nov 08 15:44:06 2008

[Thr 2240] ms/icf_info_server : deleted

[Thr 2240] *** I listen to port sapmsI01 (3601) ***

[Thr 2240] *** I listen to internal port 3901 (3901) ***

[Thr 2240] *** HTTP port 8101 state LISTEN ***

[Thr 2240] CUSTOMER KEY: >P1836171105<

[Thr 2240] Sat Nov 08 15:55:45 2008

[Thr 2240] *** ERROR => MsSCheckConnections: no response from client C0 (172.16.1.85) after 300 secs received [msxxserv.c 3175]

[Thr 2240] *** ERROR => MsSCheckConnections: disconnect now [172.16.1.85] [msxxserv.c 3179]

WITH THANKS & REGARDS

BHUSHAN

[vincentlim826]

There are two issues I see here.

RUNNING BUT MESSAGE SERVER UNREACHABLE

1. Message server itself looks ok to me.

You got to check why the dispatcher not responding.

check dev_disp and dev_w*. It should tell you something.

J2EE STATUS INFO UNAVAILABLE

2. check in your visual Administrator, if you set wrong hostname, etc

check your J2EE trace logs, JDK verson, etc

Regards,

Vincent

[Former Member]

Do check the guide & see whether you have performed all the steps properly, including assigning Memory parameters, basic reason for Dispatcher not starting is Memory not assigned properly, so please do check the guide & it's recommendations.

[Former Member]

hi,

Sat Nov 08 15:41:00 2008

<<- ERROR: SapSSLInit(read_profile=1)==SSSLERR_LIB_NOT_FOUND

This error can occur if the default HTTPS port 443 is in use. If another instance is running on the same host, and that server has HTTPS turned on, there will be a conflict. Specify an unused port (IE: 444) instead of the default port. To do this, set the instance profile parameter to "icm/server_port_2 = PROT=HTTPS, PORT=444, TIMEOUT=600".

Regards,

Gokul

[Former Member]

Hi Guys,

Me too had the same issue. Being lucky, I was able to resolve the issue.

I uninstalled services using sapstartsrv.exe and then reinstalled it. The issue, as the above post suggests, is with the mismatch in sapstartsrv and kernel. Both have to be on same SP.

Regards

Rahat

[Former Member]

Please paste the log of dev_w0

That may help resolving the issue