ESS Content not showing when accessed Externally

[Former Member]

Hello Experts,

I am experiencing an issue with our ESS portal that is not displaying the content when it is accessed externally (from outside our intranet).

Currently we can access all content from inside our own network. From outside our network we are able to log into the portal and access all tabs (content Admin, System Admin, user Admin, etc), however when we try to access the ESS, My Travel, or My Budget Tabs we get a "page cannot be displayed" error. It appears anything using WebDynpro will not load.

Internally we access the portal by going to the URL: <ServerName>.baldor.com:50000/irj/portal

Externally we access the portal by going to the URL: employeselfservice.baldor.com:50000/irj/portal

Is there some kind of mapping that we need to configure? Any Suggestions?

Any Help is greatly appreciated,

Thanks in Advance,

Steven

[Former Member]

Problem is solved.

We had to use our external web address in the System defination in the portal.