Problem with SAP Screen

[Former Member]

Not sure if this is the correct forum.

Okies, a user of mine has a problem with her SAP screens. It seems that she can't view the full screen of CJ20N She has to drag the window bigger to be able to see the content. She uses this window in a split monitor view, i.e. some of the applications are displaying on the laptop window while other applications display on the monitor.

Details of her SAPGUI:

Release 640 Final

File version: 6404.4.16.1015

Build: 774474

Patch Level : 16

Do note that her primary monitor (notebook) is always set to 1280x800 and the secondary monitor is set to 1024x768. Anyone encounter this problem before?

[Former Member]

Hi,

This is problem with windows screen resolution. Better to use, maximum supported window size and make sure to use same size for both the screens.

Regards,

Ganesh

[Former Member]

Hi Ganesh,

That was my first response to the user. She told me that this happens whenever she has the second monitor attached regardless of where it is run. When I tested it myself it ran without problems, even with the resolution changed and all.

Weird, huh?