Unhandled Exception

[Former Member]

Hi I am getting following error while using Import Wizard... error is coming at the last point ..means after selecting all options..when I click on finish to start the import process it throws an error..can any one suggest any solution ?

1 processor x Family 15 Model 0 Stepping 0

Windows 2000 Server (Terminal Server) v5.2 build 3790 (S)

Physical Total/Avail: 3.669.496 Kb / 2.800.920 Kb

Temp directory C:\DOCUME_1\LOCALS1\Temp\3\ (3 Kb available)

'Unknown' video card

1024 x 768 with 65536 colors

-

---

Unhandled Exception

Code: c0000005

Description: EXCEPTION_ACCESS_VIOLATION

Call stack:

-

---

Module at 0x00400000: E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\ImportWiz.exe v 11.5.8.1030 [E]

address: 0x0045a30e

Module at 0x00810000: C:\WINDOWS\system32\MFC71U.DLL v 7.10.3077.0 [E]

address: 0x00823102

Module at 0x77380000: C:\WINDOWS\system32\USER32.dll v 5.2.3790.4033 [E]

address: 0x77395f82

address: 0x77395e22

address: 0x77395ffa

address: 0x7739b6e3

address: 0x7739b874

address: 0x7739bfce

address: 0x7739bf74

Module at 0x00810000: C:\WINDOWS\system32\MFC71U.DLL v 7.10.3077.0 [E]

address: 0x0083abda

address: 0x0083c6dd

address: 0x0083b27d

address: 0x0083b31c

address: 0x0083b385

address: 0x0083b3c3

Module at 0x77380000: C:\WINDOWS\system32\USER32.dll v 5.2.3790.4033 [E]

address: 0x7739b6e3

address: 0x7739b874

address: 0x7739c2d3

address: 0x77388c01

address: 0x77387910

address: 0x7739fb5b

Module at 0x00810000: C:\WINDOWS\system32\MFC71U.DLL v 7.10.3077.0 [E]

address: 0x0082331b

address: 0x00816e03

Module at 0x00400000: E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\ImportWiz.exe v 11.5.8.1030 [E]

address: 0x00415143

Module at 0x00810000: C:\WINDOWS\system32\MFC71U.DLL v 7.10.3077.0 [E]

address: 0x008b08d5

address: 0x0083b27d

address: 0x0083b31c

address: 0x0083b385

address: 0x0083b3c3

Module at 0x77380000: C:\WINDOWS\system32\USER32.dll v 5.2.3790.4033 [E]

address: 0x7739b6e3

address: 0x7739b874

address: 0x7739bfce

address: 0x7739bf74

Module at 0x77530000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_5.82.3790.3959_x-ww_78FCF8D0\COMCTL32.dll v 5.82.3790.3959 [E]

address: 0x7755721d

address: 0x7755756f

address: 0x77557713

address: 0x7754bd8b

address: 0x7755756f

address: 0x77557773

Module at 0x77380000: C:\WINDOWS\system32\USER32.dll v 5.2.3790.4033 [E]

address: 0x7739b6e3

address: 0x7739b874

address: 0x7739c2d3

address: 0x7739c337

Module at 0x77530000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_5.82.3790.3959_x-ww_78FCF8D0\COMCTL32.dll v 5.82.3790.3959 [E]

address: 0x77537910

address: 0x7754390c

address: 0x7754b074

address: 0x7754e923

address: 0x7754ee34

Module at 0x77380000: C:\WINDOWS\system32\USER32.dll v 5.2.3790.4033 [E]

address: 0x7739b6e3

address: 0x77395f82

address: 0x77395e22

address: 0x77395ffa

address: 0x7739b6e3

address: 0x7739b874

address: 0x7739bfce

address: 0x7739bf74

Module at 0x00810000: C:\WINDOWS\system32\MFC71U.DLL v 7.10.3077.0 [E]

address: 0x0083abda

address: 0x0083b294

address: 0x0083b31c

address: 0x0083b385

address: 0x0083b3c3

Module at 0x77380000: C:\WINDOWS\system32\USER32.dll v 5.2.3790.4033 [E]

address: 0x7739b6e3

address: 0x7739b874

address: 0x7739c2d3

address: 0x7739c337

address: 0x773ace63

address: 0x773ace1c

address: 0x773ace0f

address: 0x773ae713

address: 0x7739b6e3

address: 0x7739b874

address: 0x7739bfce

address: 0x7739bf74

Module at 0x77530000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_5.82.3790.3959_x-ww_78FCF8D0\COMCTL32.dll v 5.82.3790.3959 [E]

address: 0x7755721d

address: 0x7755756f

address: 0x77557713

address: 0x7754af0a

address: 0x7755756f

address: 0x77557773

Module at 0x77380000: C:\WINDOWS\system32\USER32.dll v 5.2.3790.4033 [E]

address: 0x7739b6e3

address: 0x7739b874

address: 0x7739ba92

address: 0x7739bad0

address: 0x77395d78

Module at 0x00810000: C:\WINDOWS\system32\MFC71U.DLL v 7.10.3077.0 [E]

address: 0x00823449

-

---

Application:

-

---

6680 "

current thread 0x3A0

started: Friday, October 31, 2008 at 13:55 PM

ends: Friday, October 31, 2008 at 13:57 PM

User mode: 750 ms Kernel mode: 1421 ms

Loaded modules:

-

---

0x00320000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\thread-vc-mt.dll v 0.0.0.0

0x00340000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\file-vc-mt.dll v 0.0.0.0

0x00360000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\io-vc-mt.dll v 0.0.0.0

0x00370000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\ldap_connector.dll v 11.5.8.826 [English (United States)]

0x003B0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\helper-vc-mt.dll v 0.0.0.0

0x003D0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\streaming-vc-mt.dll v 0.0.0.0

0x00400000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\ImportWiz.exe v 11.5.8.1030 [English (United States)]

0x00590000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\btuc320vc71.dll v 3.2.0.0 [English (United States)]

0x006C0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\libxml2.dll v 2.6.19.0 [English (United States)]

0x00780000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\wstkCommon.dll v 11.5.8.1030 [English (United States)]

0x00810000 C:\WINDOWS\system32\MFC71U.DLL v 7.10.3077.0 [English (United States)]

0x00A10000 C:\Program Files\Citrix\system32\CtxSbxHook.dll v 4.0.2750.1 [English (United States)]

0x00AB0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\pdflib.dll v 6.0.3.0 [English (United States)]

0x01070000 C:\Program Files\Citrix\system32\Twnhook.dll v 4.0.2750.1 [English (United States)]

0x011A0000 C:\Program Files\Citrix\system32\wdmaudhook.dll v 4.0.2198.1 [English (United States)]

0x012E0000 C:\Program Files\Citrix\system32\cxinjime.dll v 4.0.2198.1 [English (United States)]

0x01960000 C:\WINDOWS\system32\MSCTF.dll v 5.2.3790.3959 [English (United States)]

0x01CF0000 C:\Program Files\Citrix\system32\tzhook.dll v 4.0.2750.1 [English (United States)]

0x01F30000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\log_xn_system.dll v 11.5.8.826 [English (United States)]

0x023C0000 C:\WINDOWS\system32\ntshrui.dll v 6.0.3790.3959 [English (United States)]

0x02730000 C:\WINDOWS\system32\xpsp2res.dll v 5.2.3790.3959 [English (United States)]

0x02DD0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\InfoStor.dll v 11.5.8.1030 [English (United States)]

0x03650000 c:\windows\assembly\gac\businessobjects.enterprise.sdk\11.5.3300.0__692fbea5521e1304\businessobjects.enterprise.sdk.dll v 11.5.8.1030 [English (United States)]

0x03690000 c:\windows\assembly\gac\businessobjects.enterprise.sdk\11.5.3300.0__692fbea5521e1304\businessobjects.enterprise.sdk.ziplib.netmodule v 11.5.8.1030 [English (United States)]

0x036B0000 c:\windows\assembly\gac\crystaldecisions.enterprise.infostore\11.5.3300.0__692fbea5521e1304\crystaldecisions.enterprise.infostore.dll v 11.5.8.826 [English (United States)]

0x036E0000 c:\windows\assembly\gac\crystaldecisions.enterprise.framework\11.5.3300.0__692fbea5521e1304\crystaldecisions.enterprise.framework.dll v 11.5.8.826 [English (United States)]

0x03910000 c:\windows\assembly\gac\businessobjects.enterprise.sdk\11.5.3300.0__692fbea5521e1304\businessobjects.enterprise.sdk.netmodule v 11.5.8.1030 [English (United States)]

0x03C00000 c:\windows\assembly\gac\log4net\1.2.9.0__b32731d11ce58905\log4net.dll v 1.2.9.0 [Language Neutral]

0x03C90000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.QaaWS\qaaws.dll v 11.5.8.826 [English (United States)]

0x03CD0000 C:\WINDOWS\system32\NSLDAPSSL32V50.dll v 0.0.0.0

0x03CE0000 C:\WINDOWS\system32\NSLDAP32V50.dll v 0.0.0.0

0x03D10000 C:\WINDOWS\system32\NSLDAPPR32V50.dll v 0.0.0.0

0x03D20000 C:\WINDOWS\system32\plds4.dll v 4.1.2.0 [English (United States)]

0x03D30000 C:\WINDOWS\system32\ssl3.dll v 3.3.2.0 [English (United States)]

0x03F50000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Folder\Folder.dll v 11.5.8.1030 [English (United States)]

0x04080000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.User\User.dll v 11.5.8.1030 [English (United States)]

0x04240000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.UserGroup\UserGroup.dll v 11.5.8.1030 [English (United States)]

0x043D0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\BusinessObjects.AFDashboardPage\AFDashboardPage.dll v 11.5.8.1030 [English (United States)]

0x04540000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Publication\Publication.dll v 11.5.8.1030 [English (United States)]

0x04740000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.PDF\PDF.dll v 11.5.8.1030 [English (United States)]

0x048A0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Powerpoint\Powerpoint.dll v 11.5.8.1030 [English (United States)]

0x04A20000 C:\WINDOWS\system32\nss3.dll v 3.3.2.0 [English (United States)]

0x04AC0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\network-vc-mt.dll v 0.0.0.0

0x06BE0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Excel\Excel.dll v 11.5.8.1030 [English (United States)]

0x06D40000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\Flash\Flash.dll v 11.5.8.1030 [English (United States)]

0x06EC0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.FullClient\FullClient.dll v 11.5.8.1030 [English (United States)]

0x07380000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Agnostic\Agnostic.dll v 11.5.8.1030 [English (United States)]

0x074C0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\Xcelsius\Xcelsius.dll v 11.5.8.1030 [English (United States)]

0x07640000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\dest\CrystalEnterprise.Smtp\CrystalEnterprise_SMTP.dll v 11.5.8.826 [English (United States)]

0x07710000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\Webi\Webi.dll v 11.5.8.1030 [English (United States)]

0x07B30000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.RTF\RTF.dll v 11.5.8.1030 [English (United States)]

0x07C90000 E:\Program Files\Business Objects\common\3.5\bin\datadefmodel.dll v 11.5.8.826 [English (United States)]

0x07E40000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.XCelsiusDMTemplate\XCelsiusDMTemplate.dll v 11.5.8.1030 [English (United States)]

0x080E0000 C:\WINDOWS\system32\stringres115_en.dll v 11.5.8.1030 [English (United States)]

0x08180000 C:\WINDOWS\system32\W03A2409.dll v 5.2.3790.4043 [English (United States)]

0x10000000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\ent6bridge-2-d.dll v 11.5.8.1030 [English (United States)]

0x11000000 c:\windows\assembly\gac\businessobjects.enterprise.biar\11.5.3300.0__692fbea5521e1304\businessobjects.enterprise.biar.dll v 11.5.8.1030 [Language Neutral]

0x12000000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\xerces-c_2_1_0.dll v 2.1.0.0 [English (United States)]

0x25910000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.MetaData\MetaDataPlugins.dll v 11.5.8.826 [English (United States)]

0x29EA0000 C:\WINDOWS\system32\plc4.dll v 4.1.2.0 [English (United States)]

0x30000000 C:\WINDOWS\system32\nspr4.dll v 4.1.2.0 [English (United States)]

0x45230000 E:\Program Files\Business Objects\Common\3.5\bin\prompt.dll v 11.5.8.1030 [English (United States)]

0x47EB0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\importwiz_res_en.dll v 11.5.8.826 [English (United States)]

0x48070000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\ImportSDK.dll v 11.5.8.1030 [English (United States)]

0x480E0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\ImportSDK_res_en.dll v 11.5.8.826 [English (United States)]

0x49AA0000 C:\WINDOWS\system32\cxlib-3-1.dll v 11.5.8.826 [English (United States)]

0x49C00000 C:\WINDOWS\system32\cxlibw-3-1.dll v 11.5.8.1029 [English (United States)]

0x4A800000 C:\WINDOWS\system32\icuuc30.dll v 3.0.0.0 [Language Neutral]

0x4A900000 C:\WINDOWS\system32\icuin30.dll v 3.0.0.0 [Language Neutral]

0x4AD00000 C:\WINDOWS\system32\icudt30.dll v 3.0.0.1 [Language Neutral]

0x51A70000 C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\diasymreader.dll v 7.10.3052.4 [English (United States)]

0x53000000 C:\WINDOWS\system32\fssl-1-2-1-2.dll v 1.2.1.2 [English (United States)]

0x53120000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cs_tools.dll v 11.5.8.826 [English (United States)]

0x531B0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\ct_xml.dll v 11.5.8.826 [French (France)]

0x53390000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cs_helpers.dll v 11.5.8.826 [English (United States)]

0x53400000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\ct_error.dll v 11.5.8.826 [French (France)]

0x53430000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cube.dll v 11.5.8.1030 [English (United States)]

0x536D0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\unvtools.dll v 11.5.8.826 [English (United States)]

0x537C0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\resource_exchange.dll v 11.5.8.826 [English (United States)]

0x53A20000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\ct_serialize.dll v 11.5.8.826 [French (France)]

0x53A40000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\drv_sec.dll v 11.5.8.826 [English (United States)]

0x53A90000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cdzcl.dll v 11.5.8.826 [French (France)]

0x53B90000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\ctxmlutils.dll v 11.5.8.826 [French (France)]

0x53BD0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cplib.dll v 11.5.8.826 [English (United States)]

0x53D80000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\bo_storage.dll v 11.5.8.1030 [English (United States)]

0x53F60000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cnxsrv.dll v 11.5.8.1030 [English (United States)]

0x54110000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\TraceLog.dll v 11.5.8.826 [English (United States)]

0x542C0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\sessmgr.dll v 11.5.8.1030 [English (United States)]

0x54430000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cpcoll.dll v 11.5.8.1030 [French (France)]

0x544F0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\uitools.dll v 11.5.8.1030 [English (United States)]

0x546C0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\rptdisp.dll v 11.5.8.1030 [English (United States)]

0x547A0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\drv_res.dll v 11.5.8.826 [English (United States)]

0x54810000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\wiReposit.dll v 11.5.8.826 [English (United States)]

0x54860000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\dlg1.dll v 11.5.8.826 [English (United States)]

0x548F0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\i18n.dll v 11.5.8.826 [English (United States)]

0x54960000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\drv_authen.dll v 11.5.8.826 [English (United States)]

0x549E0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cpxml.dll v 11.5.8.826 [English (United States)]

0x54AB0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\category.dll v 11.5.8.826 [English (United States)]

0x54AF0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\dlgdll.dll v 11.5.8.826 [English (United States)]

0x54CA0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\legacy_kagtux.dll v 11.5.8.826 [English (United States)]

0x54D40000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\RepAttr.dll v 11.5.8.826 [English (United States)]

0x54E30000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\boDeploy.dll v 11.5.8.1030 [English (United States)]

0x55030000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\BOCP_1252.dll v 11.5.8.826 [English (United States)]

0x55060000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\cpi18n.dll v 11.5.8.1030 [English (United States)]

0x55290000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\kquery.dll v 11.5.8.1030 [English (United States)]

0x55620000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\msgsrv.dll v 11.5.8.826 [English (United States)]

0x55660000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\boconfig.dll v 11.5.8.826 [English (United States)]

0x556E0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\vartools.dll v 11.5.8.1030 [English (United States)]

0x56970000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\FCRepoProxy.dll v 11.5.8.1030 [English (United States)]

0x57620000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\repo_proxy.dll v 11.5.8.1030 [English (United States)]

0x57880000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\wqyconv.dll v 11.5.8.1030 [English (United States)]

0x59620000 C:\WINDOWS\system32\libOCAHelperw-3-1.dll v 11.5.8.1029 [English (United States)]

0x597C0000 C:\WINDOWS\system32\libOCASecurityw-2-0.dll v 11.5.8.826 [English (United States)]

0x598A0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\EnterpriseFramework.dll v 11.5.8.826 [English (United States)]

0x5A280000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\PluginManager.dll v 11.5.8.826 [English (United States)]

0x5A650000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\BusinessObjects.AppFoundation\AppFoundation.dll v 11.5.8.826 [English (United States)]

0x5A6A0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Calendar\Calendar.dll v 11.5.8.1030 [English (United States)]

0x5A870000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\Category\CorporateCategory.dll v 11.5.8.826 [English (United States)]

0x5A900000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.CMC\CMC.dll v 11.5.8.826 [English (United States)]

0x5A950000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Connection\Connection.dll v 11.5.8.826 [English (United States)]

0x5A9A0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\BusinessObjects.Designer\Designer.dll v 11.5.8.826 [English (United States)]

0x5A9F0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Discussions\Discussions.dll v 11.5.8.826 [English (United States)]

0x5AAD0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Event\Event.dll v 11.5.8.1030 [English (United States)]

0x5ACB0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Favorites_Folder\Favorites_Folder.dll v 11.5.8.1030 [English (United States)]

0x5AED0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.LicenseKey\LicenseKey.dll v 11.5.8.826 [English (United States)]

0x5AF30000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.ObjectPackage\ObjectPackage.dll v 11.5.8.826 [English (United States)]

0x5B220000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Report\Report.dll v 11.5.8.1030 [English (United States)]

0x5BB20000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Server\Server.dll v 11.5.8.1030 [English (United States)]

0x5BC60000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.ServerGroup\ServerGroup.dll v 11.5.8.826 [English (United States)]

0x5BD20000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Shortcut\Shortcut.dll v 11.5.8.1030 [English (United States)]

0x5BE30000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Txt\Txt.dll v 11.5.8.1030 [English (United States)]

0x5C2F0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\BusinessObjects.WebIntelligence\WebIntelligence.dll v 11.5.8.826 [English (United States)]

0x5C340000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Word\Word.dll v 11.5.8.1030 [English (United States)]

0x5C5E0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Hyperlink\Hyperlink.dll v 11.5.8.1030 [English (United States)]

0x5C9B0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Overload\Overload.dll v 11.5.8.1030 [English (United States)]

0x5CAA0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\Universe\Universe.dll v 11.5.8.826 [English (United States)]

0x5CC30000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\PersonalCategory\PersonalCategory.dll v 11.5.8.1030 [English (United States)]

0x5CCA0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\Inbox\Inbox.dll v 11.5.8.1030 [English (United States)]

0x5CE20000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.MyInfoView\MyInfoView.dll v 11.5.8.1030 [English (United States)]

0x5CFC0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Program\Program.dll v 11.5.8.1030 [English (United States)]

0x5D1E0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Profile\Profile.dll v 11.5.8.826 [English (United States)]

0x5D360000 C:\WINDOWS\system32\MFC71ENU.DLL v 7.10.3077.0 [English (United States)]

0x5D8A0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\dest\CrystalEnterprise.Ftp\ftp.dll v 11.5.8.826 [English (United States)]

0x5D950000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\dest\CrystalEnterprise.DiskUnmanaged\DiskUnmanaged.dll v 11.5.8.826 [English (United States)]

0x5DA80000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\dest\Managed\Managed.dll v 11.5.8.826 [English (United States)]

0x5E880000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\auth\secEnterprise\secEnterprise.dll v 11.5.8.826 [English (United States)]

0x5E9B0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\auth\secLDAP\secldap.dll v 11.5.8.1030 [English (United States)]

0x5F120000 C:\WINDOWS\System32\ntlanman.dll v 5.2.3790.3959 [English (United States)]

0x5F270000 C:\WINDOWS\system32\hnetcfg.dll v 5.2.3790.3959 [English (United States)]

0x5F400000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\BusinessObjects.Analytics\AFDPlugin.dll v 11.5.8.1030 [English (United States)]

0x5F860000 C:\WINDOWS\System32\NETUI1.dll v 5.2.3790.0 [English (United States)]

0x5F8A0000 C:\WINDOWS\System32\NETUI0.dll v 5.2.3790.0 [English (United States)]

0x60420000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\BusinessObjects.InfoView\InfoView.dll v 11.5.8.826 [English (United States)]

0x606C0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.Program\Program_res_en.dll v 11.5.8.826 [English (United States)]

0x60780000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\security-vc-mt.dll v 0.0.0.0

0x60970000 C:\WINDOWS\system32\mslbui.dll v 5.2.3790.3959 [English (United States)]

0x61290000 E:\Program Files\Business Objects\common\3.5\bin\rptdefmodel.dll v 11.5.8.826 [English (United States)]

0x61C40000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\Encyclopedia\Encyclopedia.dll v 11.5.8.826 [English (United States)]

0x61D30000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\Encyclopedia\Encyc.dll v 11.5.8.826 [English (United States)]

0x61E40000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.busobjReporter\busobjReporter.dll v 11.5.8.826 [English (United States)]

0x62200000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.ReportConvTool\ReportConvTool.dll v 11.5.8.826 [English (United States)]

0x622A0000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.FullClientAddin\FullClientAddin.dll v 11.5.8.1030 [English (United States)]

0x62660000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.FullClientTemplate\FullClientTemplate.dll v 11.5.8.1030 [English (United States)]

0x63000000 C:\WINDOWS\system32\etc-1-0-12-4.dll v 1.0.12.21 [English (United States)]

0x63520000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\tools.dll v 11.5.8.1030 [English (United States)]

0x64000000 C:\WINDOWS\system32\ebus-3-3-2-5.dll v 3.3.2.24 [English (United States)]

0x66AF0000 C:\Program Files\Citrix\System32\sehook20.dll v 4.20.2750.1 [English (United States)]

0x66F00000 C:\Program Files\Citrix\system32\mmhook.dll v 4.0.2750.1 [English (United States)]

0x67230000 C:\Program Files\Citrix\system32\mfaphook.dll v 4.0.2198.1 [English (United States)]

0x67EC0000 C:\Program Files\Citrix\system32\cdmprov.dll v 4.0.2750.1 [English (United States)]

0x68000000 C:\WINDOWS\system32\rsaenh.dll v 5.2.3790.3959 [English (United States)]

0x6BE00000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\it_ifc5_vc71.dll v 0.0.0.1 [English (United States)]

0x6C5B0000 C:\Program Files\Citrix\system32\scardhook.dll v 4.0.2750.1 [English (United States)]

0x6CA00000 E:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\it_art5_vc71.dll v 0.0.0.1 [English (United States)]

0x6D580000 C:\WINDOWS\system32\dbghelp.dll v 5.2.3790.3959 [English (United States)]

0x6E220000 C:\Program Files\Citrix\system32\RMProcessLink.dll v 4.0.0.0 [English (United States)]

0x71AE0000 C:\WINDOWS\System32\wshtcpip.dll v 5.2.3790.3959 [English (United States)]

0x71B20000 C:\WINDOWS\System32\mswsock.dll v 5.2.3790.4318 [English (United States)]

0x71B70000 C:\WINDOWS\system32\UxTheme.dll v 6.0.3790.3959 [English (United States)]

0x71BB0000 C:\WINDOWS\system32\WSOCK32.dll v 5.2.3790.0 [English (United States)]

0x71BD0000 C:\WINDOWS\system32\MPR.dll v 5.2.3790.3959 [English (United States)]

0x71BF0000 C:\WINDOWS\system32\WS2HELP.dll v 5.2.3790.3959 [English (United States)]

0x71C00000 C:\WINDOWS\system32\WS2_32.dll v 5.2.3790.3959 [English (United States)]

0x71C20000 C:\WINDOWS\system32\tsappcmp.dll v 5.2.3790.3959 [English (United States)]

0x71C40000 C:\WINDOWS\system32\NETAPI32.dll v 5.2.3790.4392 [English (United States)]

0x73070000 C:\WINDOWS\system32\WINSPOOL.DRV v 5.2.3790.3959 [English (United States)]

0x745E0000 C:\WINDOWS\system32\msi.dll v 3.1.4000.3959 [Language Neutral]

0x75360000 C:\WINDOWS\system32\CRYPTUI.dll v 5.131.3790.3959 [English (United States)]

0x75DA0000 C:\WINDOWS\system32\sxs.dll v 5.2.3790.3959 [English (United States)]

0x75E60000 C:\WINDOWS\system32\apphelp.dll v 5.2.3790.3959 [English (United States)]

0x75E90000 C:\WINDOWS\System32\drprov.dll v 5.2.3790.3959 [English (United States)]

0x75EA0000 C:\WINDOWS\System32\davclnt.dll v 5.2.3790.3959 [English (United States)]

0x75EB0000 C:\WINDOWS\ ystem32\browseui.dll

[Former Member]

I got the same issue while running import wizard (BO XI R2 sp6)

Error came after clicking on finish button.

I resolved the issue by login to the server machine as another user who is having admin rights.

ie: issue was i was logging in to the server using account who don't have admin rights

pls note I am talkin about OS login not BO login.

[Former Member]

Hi Ravi,

You may be able to resolve this error by changing the hardware acceleration.

1. Click Start > Settings > Control Panel > Display.

2. Click the Settings tab then click the Advanced button.

3. In the dialog box that appears, click the Troubleshooting tab.

4. If Hardware acceleration is set to Full, lower it one step at a time until you don't get the error. If it is set to None, increase it one step at a time.

"

Can you give the above a try and let me know the results?

Thanks,

Sandy

[Former Member]

Still getting the same error

[Former Member]

Hi Ravi,

Just check the version of Business Objects Server and the client you are using, try to maintain same patch on both machine, this error sometimes occur when there is difference in the patch between the two machines you are accessing.

Regards,

Gaurav

[Former Member]

Hi,

Generally the unhandled exception comes when you don't have rights set on some folder will suggest to go ahead and try with the administrator login on machine also.

Also it happens because of some user rights on specific inbox or public folders.

Are you migrating the document from two different versions like from 6.5 to XIR2.

You need to check on the security rights of the users on folders you are migrating.

Regards,

gaurav

[Former Member]

Hi Gaurav,

This problem is specific to a machine ...when I try to do the same thing on other machine its working fine