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fill survey when confirm support message

Former Member
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Hi,

I'm working with Solution Manager 7.0 SP 17. Service Desk scenario works.

At crm_survey_suite transaction I've configured a survey. Now, I'd like that when an end user confirm a message that it has been solved the survey appeared. This process is similar than SAP has, when you confirm a SAP Support Message a costumer satisfaction survey.

Please could you help me to find action profile,...

Thanks and regards.

Raul.

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Answers (1)

Answers (1)

Former Member
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To solve it I've added source code(BSP URL created at crm_survey_suite transaction).

Created Badi ZCRM_ORDER_STATUS

Regards.