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Setting for email

Former Member
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Hi!

Our basis team has not yet set up the email servers. But we would like to see the PO go into the SCOT transaction. We have set up the output actions and output format but are still unable to see the POs in SCOT.

Have we missed a setting?

Sincerely

Anders

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
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Settings in SOST. All parties has to be allowed. In other words *

Former Member
0 Kudos

Hi,

No matter if your basis team don´t configure the email sending, you can see your email in the scot.

Your problem maybe is because you don´t have the message notification in automatic way, then you need send the message(mails) manually, you can do this with the transaction "bbp_ppf" Ouput Documents by the ITS or GUI.

You can make settings to do this automatically as i mention below:

Transaction: SPRO

Path: Supplier Relationship Management --> Cross aplication Basic Settings --> Set Ouput actions and Ouput Format.

There you need to select the action profile for the PO "BBP_PD_PO". and select action definition by the left side. There you can specify when you need to send the mails. for an automatic send you need select "Processing when saving documents" in the Processing time parameter.

In this way when you save the PO automatically a mail is going to be send.

Thanks

pedro_santos6
Contributor
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Hi,

Did you do these steps?

http://help.sap.com/saphelp_srm50/helpdata/en/42/c85469d9cd6bb7e10000000a1553f6/frameset.htm

Choose the PO document.

Rgs,

Pedro Marques

khan_voyalpadusman
Active Contributor
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output method for po should be --> e-mail.

check for mails --> in transaction SOST , even if mail set up is not done --> enty should be created in transaction sost --> and that will run in to error if e-mail settings are incorrect (or) wrong..

Former Member
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Hi khan!

Thanks for your answer. Our email does not turn up in SOST. Output in PO is set to email and Define Actions for Document Output has been maintained so that PO is being processed when saving document. Permitted processing types äre Smart Fomrs Mail and Print. Method call is set to BBP_PO_SEND_XML.

Sincerely

Former Member
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Hi Anders,

are you in extended classic or standalone scenario? Otherwise you will not have any POs in SCOT as in the classic scenario they are created in the backend.

Anyway, your settings seem correct. Please check the vendor settings, if you have maintained email addresses - maybe the system does not create emails when the emal address is missing.

Best regards,

Karsten

Former Member
0 Kudos

Hi Karsten!

Thanks for your answer.

We are in ECS. Email adress (a dummy adress) is maintained and com. method for the Vendor is email. Still the PO does not end up in SOST:

The message in the output log is "Cannot process message, no route from WF-batch to email address ".

WF-batch is our system user.

Sincerely

Anders

Former Member
0 Kudos

Hi Anders,

Not sure about this, but can you ascertain whether one needs to maintain an email address for the PO sender (WF-BATCH or General Purchaser) in whose name the PO is emailed to the vendors.

Cheers,

Akash

Former Member
0 Kudos

Hi Akash!

The PO sender (in our case wf-batch) has communication maintained in SU01. It has the field e-mail populated.

Sincerely

Anders

Former Member
0 Kudos

Hi Anders,

maybe you check your document output settings if they comply with SAP note 564826, or look in the SAP net for other notes for component SRM-EBP-CA-PRT.

Good luck,

Karsten