IS-M: Address screen problem in tx JGA0

[Former Member]

Hi everyone,

I 'm crm consultant but my client has some problems with Is-m solution. One of them is with the adress management screen.

I have two different users (employees) and when they execute tx JGA0, see different screens. One of the screens has more fields then the other. At first we thought that was an authorizations issue, but we trace de auth objects with ts01 and both users have the same authorizations for this transaction.

I 'd appreciated your help.

Thanks

Carin.

[Former Member]

Hi Careena

am a uitility consultant.but i could assist u in this issue since cic is common for both fields.

careena i hope one among the 2 must have been assigned a differnt profile or more than 1 profile and pls check if he is accessing the same profile as that of the other employee.

else try removing the screens to both the users and re assign them again..

kr

raj

[Former Member]

Thank you, I will tried to access to tx su01d for user roles and profiles.

Carin

[Former Member]

hi

is the problem resolved careena??

kr

raj

[Former Member]

No yet, I have traced authorization with tx st01 in two differents users, they are equal, we have not find anything.

Thanks for asking.

Carina