[SD] Third party with Ship-to different to Sold-to

[Former Member]

Dear all,

>> In sales order third-party, I change the partner Ship-to different to Sold-to. When making good receipts for the relavant Purchase order (created for this sales order), the system outputs the Error Message no. KE396: Inconsistency between a document field and the prof. segment number

>> The detail explanation for this message issued by system is following:

Diagnosis

A line item was assigned to a profitability segment (number 0000124336) which has the value 0000001000 for characteristic Customer. The original document (FI document, sales order, internal order, etc.), however, contains 0000001010 in this field. It is therefore inconsistent with the profitability segment found.

System Response

The characteristics in Profitability Analysis (CO-PA) must have the same characteristic values as the original document. For example, you cannot assign a sales order to a different customer or product than the one contained in the original sales order. If you wish to fill the characteristics with different contents, you must change the original fields.

Procedure

Enter the correct characteristic values on the CO-PA assignment screen. The system will automatically assign a corresponding profitability segment number. If it is not possible to enter values in some of these fields, delete the entire assignment to a profitability segment number and then enter it again.

As a rule, you should first enter the fields in the original sender document and then make the assignment to a profitability segment.

Thanks,

Son

[Former Member · Accepted solution]

Hi,

This problem with Derivation rule maintained in the transaction KEDE or KEDR..

Work with your CO team and then they maintain master data using above t-codes,then it will resolve issue..

Regards,

Chandra

[Former Member · Accepted solution]

Dear Chandra Duvvada,

Thanks for your reponse. T-code KEDR is used for derivation that we can use to assign new value Ship-to based on Sold-to in COPA. However, it is not adapted to this case. Because in PO, the customer field has value as the shipto in sales order. And the system is not allowed. We decide not use different Ship-to in case third party sales.

Thanks for your answer.

Son