Netweaver 2004s SR3 PI 7.0 Installation Error

[Former Member]

Hi All,

I am installing Netweaver 2004s SR3 PI 7.0 on Sun Solaris 10 and Oracle 10g, all the components are 64bit version.

During the installation step 95 out of 98 prepare to install minimal configuration ended with error. please find here the below error

ERROR 2008-10-29 20:26:23.2

FCO-00011 The step callOfflineCTC with step key |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features_Configuration|ind|ind|ind|ind|6|0|NW_Call_Offline_CTC|ind|ind|ind|ind|7|0|callOfflineCTC was executed with status ERROR ( Last error reported by the step :Caught ESAPinstException in Modulecall: in

function NW_Call_Offline_CTC_ind_ind_ind_ind_SubComponentContainer_callOfflineCTC() {

var nw = NWInstall.getSystem(context.get("sid"));

var ctcDirFs = nw.getCI().getInstanceDir().concat("j2ee", "ctc");

var ctcExeFile = installer.onWindows() ? "LaunchOfflinectc.bat" : "LaunchOfflinectc.sh";

var ctcCall = ctcDirFs.concat(ctcExeFile);

installer.writeTrace("CTC is in" + ctcCall);

ASSERT(arguments.callee, ctcCall.isExisting(), "CTC executable cannot be found in " + ctcCall.toString());

var pmgt = new ProcessMgt();

var app = pmgt.createChildApplication(ctcCall, []);

var userData = nw.getUsers().getAccountData(NWUsers.roles.SIDAdm);

var user = (new AccountMgt()).getUser(userData.name);

var env = pmgt.getProcessEnvironment();

if (installer.onUnix()) {

env.setUser(user);

}

env.setWorkingDirectory(ctcDirFs.getNode());

env.setEnvironmentVariable(new Property("JAVA_HOME", nw.getJavaHome().toString()));

installer.writeTrace("For the Offline CTC Call, JAVA_HOME is set to " + env.getEnvironmentVariable("JAVA_HOME"));

app.setEnvironment(env);

var retval = app.run([], true);

ASSERT(arguments.callee, retval == 0, "CTC retval is not 0 but " + retval);

installer.writeTrace("CTC has been called in Offline Mode.");

}

CTC retval is not 0 but 255.).

I applied the sap note:1094628 - Error in step Call OfflineCTC from SAPInst 7.0 SR3 still it was not working.

I am not able to solve the issue please give the proper answer.

Thanks

Srinivasa Rao Arjala

[markus_doehr2]

What is the output of

java -version

(as use <sid>adm)

Markus

[Former Member]

Hi Markus,

1. java -version

java version "1.4.2_18"

Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_18-b06)

Java HotSpot(TM) Client VM (build 1.4.2_18-b06, mixed mode)

1. which java

/opt/j2sdk1.4.2_18/bin/java

Thanks

Srinivas

[Former Member]

Hi Markus,

I am Installing in Solaris Zone Server, in that .profile is not there to set the environment variables, I have set the environment variables in /etc/profile. is there any where to set the environment variables apart from /etc/profile.

please find here the env variables

1. env

CPIC_MAX_CONV=200

HOME=/

HZ=100

JAVA_HOME=/opt/j2sdk1.4.2_18

LOGNAME=root

MAIL=/var/mail/root

PATH=/opt/j2sdk1.4.2_18/bin:/usr/sbin:/usr/bin

SHELL=/sbin/sh

TERM=xterm

TZ=Asia/Calcutta

Thanks

Srinivas

[markus_doehr2]

> I am Installing in Solaris Zone Server, in that .profile is not there to set the environment variables, I have set the environment variables in /etc/profile. is there any where to set the environment variables apart from /etc/profile.

I'm not sure how that is related.

A user in a zone has the same .profile as a user created in the global zone...

Markus

[Former Member]

Markus,

do you have any solution for this, i am waiting for your reply.

Thanks

Srinivas

[Former Member]

Hi Srini,

Can you go to /temp/.....folder where the installation files are present and then ls -ltra and checkfor the last file( latest file) and see paste here?

Regards

[Former Member]

Hi ,

Please find here the latest updated logs.

sapinst_dev.log:

-rw-r----- 1 root sapinst 2992708 Oct 30 16:36 stepLogMessages.88.xml

-rw-r----- 1 root sapinst 1546114 Oct 30 16:58 LaunchOfflinectc.sh.log

drwxrwxrwx 10 root sapinst 21504 Oct 30 16:59 .

-rw-r----- 1 root sapinst 2992673 Oct 30 16:59 stepLogMessages.xml

-rwxrwxrwx 1 root sapinst 46729 Oct 30 16:59 stepKeydbClient.dmp

-rwxrwxrwx 1 root sapinst 158685 Oct 30 16:59 controllerKdbClient.dmp

-rw-r----- 1 root sapinst 6207660 Oct 30 16:59 sapinst.log

-rw-r----- 1 root sapinst 9603491 Oct 30 16:59 sapinst_dev.log

1. tail -f sapinst_dev.log

var retval = app.run([], true);

ASSERT(arguments.callee, retval == 0, "CTC retval is not 0 but " + retval);

installer.writeTrace("CTC has been called in Offline Mode.");

}

CTC retval is not 0 but 255.). You may now </p> <ul> <li> choose <i>Retry</i> to repeat the current step. </li> <li> choose <i>View Log</i> to get more information about the error. </li> <li> stop the task and continue with it later. </li> </ul> <p> Log files are written to /sapinst. </p> </body></html>

TRACE 2008-10-30 16:59:57.572 [iaxxgenimp.cpp:1255]

CGuiEngineImp::acceptAnswerForBlockingRequest

Waiting for an answer from GUI

LaunchOfflinectc.sh.log:

Oct 30, 2008 4:58:40 PM ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5 ,main]] Error: com.sap.tc.lm.ctc.metamodel.exception.ActionExecuteException:The input message is not valid for the Action Controller

Oct 30, 2008 4:58:40 PM ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5 ,main]] Error: com.sap.tc.lm.ctc.cul.serviceimpl.process.WriteProfileControllerI mpl:execute97

Oct 30, 2008 4:58:40 PM ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5 ,main]] Error: com.sap.tc.lm.ctc.OfflineTemplateImporterJAR:createSystemProperti es538

Oct 30, 2008 4:58:40 PM ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5 ,main]] Error: com.sap.tc.lm.ctc.OfflineTemplateImporterJAR:executeWizard141

Oct 30, 2008 4:58:40 PM ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5 ,main]] Error: com.sap.tc.lm.ctc.OfflineTemplateImporterJAR:main583

Oct 30, 2008 4:58:40 PM ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5 ,main]] Error: sun.reflect.NativeMethodAccessorImpl:invoke0-2

Oct 30, 2008 4:58:40 PM ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5 ,main]] Error: sun.reflect.NativeMethodAccessorImpl:invoke39

Oct 30, 2008 4:58:40 PM ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5 ,main]] Error: sun.reflect.DelegatingMethodAccessorImpl:invoke25

Oct 30, 2008 4:58:40 PM ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5 ,main]] Error: java.lang.reflect.Method:invoke324

Oct 30, 2008 4:58:40 PM ....tc.lm.ctc.OfflineTemplateImporterJAR [Thread[main,5 ,main]] Error: com.sap.engine.offline.OfflineToolStart:main81

Thanks

Srinivasa Rao Arjala

[Former Member]

Hi Srini,

Dont do tail -f sapinst_dev.. instead open it through vi and come last ( :$ and ctl U to go up) and check the exact cause from where it started giving error.

Also as Markus asked what is the Java -version you are using???