workitem is not avilable in approver inbox

[Former Member]

HI,

shopping cart is triggered with approver .

but the workitem is not avilable in approvers inbox .

pls let me know the possible reasons.

regards

venga

[Former Member · Accepted solution]

there is a table called "SWWUSERWI"...

Go to se16 and type the table name and press enter

Provide with username and execute...

It will display list of workitems in his inbox....

This way you can check whether workitem is there in his inbox or not

once you find there are workitems...go to T-code swi1 provide the workitem id to see the details of that workitem id...

Rg

sam

[Former Member]

hi,

we have checked the status in SWI6 . the status of the shopping cart is "completed " .

thanks

Edited by: vengaladasu on Nov 3, 2008 2:46 PM

[Former Member]

as a begining in

BBP_PD give yr SC no and at the bottom

check whether the WF you have activated is correctly populated

showing the workitem no

and workagent who needs to take the action.

If not

check the WF in SWDD & SWUD

BR

Dinesh