What is the status of IC (interaction center) in CRM2007?

[Former Member]

When we used CRM4.0 and CRM5.0 we had an IC cookbook for the configuration on IC.

When I now read thru CRM2007 documents, IC is not mentioned.

Is IC replaced by WebClient UI?

Thanks for help.

[Former Member · Accepted solution]

Hi,

Check the below link

Rgds,

Suman

[Former Member · Accepted solution]

Vajha:

You are real good! You answered my CRM quesions as well as DOCULINK questions.

Could you give me more information about DOCULINK admin and configuration?

Thanks a lot!

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