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System is allowing to complete task without a disposition!!

Former Member
0 Kudos

Dear Expert,

In our QM system, the back and white flag under the item specific Tasks tab in the Notification screen allows to complete the Task without doing the Disposition.

If the user mistakenly clicks on the flag, an error message should pops up stating that "Disposition should be done".

The system should not allow the user to complete the Task before doing the disposition.

Thanks in advance for your help!!!

Edited by: Sharan on Oct 29, 2008 9:31 PM

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Saran

need more detail... like explain what u did it and whtat u want to do...

In Qm notification ,if you want to do dispostion automatically you can assign a followup function assigned in action box item

then user execute the action ,system will change the status of task

''If the user mistakenly clicks on the flag, an error message should pops up stating that "Disposition should be done".

if you want to restrict - use user status in your notification

then system will ask to change the user status,

Thanks

sami

Former Member
0 Kudos

Hi,

Thanks for your email.

If user mistakenly click on the complete flag under the task tab, the task is getting completed.

Even if the disposition is not done, still the task is getting completed, I want an error to be appear in the bottom of the screen, if the user mistakenly click on the task complete button and the task shouldnt get complete until the disposition is completed.

Thanks.

Former Member
0 Kudos

hi

you can use user status to avoid this

create status profile and assign to your notification type

system will prompt and not allo to change

thanks

Sami

Former Member
0 Kudos

Hi Sami,

Thanks for your email.

Could you please let me know how to create the status profile and assign it to notification type for setting up the system promt.

Have a nice day!!!

Once again THANKS!!!