on 10-28-2008 2:13 PM
Hi,
I have a problem sending msgs through XI, since the PIAFUSER is getting "locked due to incorrect logon" in a few minutes after I unlock it. In a short time when it is unlocked, the messages are going through XI without any problems, but then the PIAFUSER gets locked again and the messages can't be processed any more.
This problem started only yesterday, after the server was rebooted due to hw maintenance.
I went through note 936093 (changing psswds in PI 7.0), and re-type the password again where the PIAFUSER is used (in ExchangeProfile and Abap (Tx:su01) .
So can you suggest how to find the reason why PIAFUSER is getting locked continuously?
Thnx,
Janos
have you checked in Visual Administrator (CPA Cache) if the password is correct?
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Hi,
Now I have retyped it aslo in in Visual Administrator (CPA Cache and XI AF) but the problem persists.
For example if I unlock it from Tx:su01 I can do also a CPA Cache refresh from RWB-Administration page... but as I said just few minutes later the user get locked again?
Can you give me a complete list where should I look for PIAFUSER passwords ?
Do you have any other suggestion? Is there any log file where is possible to see the reason of user locking?
Kind regards, Janos
HI,
I have re-typed it in Exchange profile and restar j2ee engine many times, but it didn't help.
In system log I can see the following entry:
23:15:12 DIA 000 001 SAPJSF US 1 User PIAFUSER locked due to incorrect logon
Going into detail of it I see:
Text: User PIAFUSER locked due to incorrect logon
Task: 02944
Process: Dialog work process No. 000
User: SAPJSF
Session: 1
Program: SAPMSSSY1
C1: X
Problem c1 Miscellaneous
Package: SUSR
Does somebody know what is wrong? Any other suggestion?
Thanks Janos.
Thanks, but unfortunately the problem is still there.
What I did is:
1. Retyped the passwd in Exchange profile in Adapter Framework section (I found PIAFUSER only at this place)
2. Retyped tha passwd in Visual Admin for XI CPA Cache and Adapter XI (I found PIAFUSER only at these places)
3. Retyped the passwd in Tx:su01 and unlock the user
4. Restart system Abap + Java
But still the user is gettting locked each minute, more or less.
I think there must be more places where the passwd for PIAFUSER is defined.
Can you point out all of them ?
Thanks, Janos
Hi
In RWB also you changed right
com.sap.aii.adapterframework.serviceuser.name = PIAFUSER
com.sap.aii.adapterframework.serviceuser.pwd = *********
and the self test status return green ?
I think while installing only three places we can have PIAFUSER. May be password is not the reason for this getting locked. It is getting locked by some service.
When exactly you started getting this error.
Open a sap note for the same. May be some unknown bug or wrong use of PIAFUSER
Thanks
Gaurav
Hi Gurav
I solved it. Indeed the problem was not in passwd, but in some services as you said.
Just at the time that problems began, I set up two web dispatchers for xi connection to/from
another lan. They worked well for http destinations, but at the same time they caused the above problems. I didnu2019t look into error details yet, but after I stopped both web dispatchers all problems gone.
Thanks for suggestions.
Janos
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