Service Level Reporting == Service Level Management ?

[Former Member]

Hi,

This might be a rather dumb question, but I cannot find any answers.

I'm looking for Information about "Service Level Reporting" - but all I found infos about is "Service Level Management".

Now I'm wondering if this is the same or if there is at least any connection between these two phrases?

If not, where can I continue the search?

Thanks and Regards,

Jan

[Former Member]

If you go to the solution_manager transaction under solution Monitoring, it's called service level reporting... but some of the ducumentation calls is service level managment.

Lee