Java.net.SocketTimeoutException:Read timed out error while running PDF

[srinivas_dasari2]

Hi,

we are trying to run ADOBE test in our production system, Clicking print button results 500 error with "Java.net.SocketTimeoutException:Read timed out" error message at browser level In VA default trace showing

com.sap.tc.webdynpro.celientserver.adobe.pdfdocumentbase.core.PDFDocumentRuntimeException:Failed to GENERATEPDF

at com.sap.tc.webdynpro.clientserver.adobe.pdfdocument.base.core.PDFDocumentRuntimeException.<init>(PDFDocumentRuntimeException.java:25).

I observed one small difference between app servers in VA for SSL Provider.

For few app servers

In VA > Dispatcher > Services > SSL Provider > Runtime

there are 3 entries for New Sockets and Active Sockets

10.2.3.92 50003

10.2.3.92 50006

10.2.3.92 50001

But for one of app server showing only two socket entries, 10.2.3.92 50003 entry missing. So, this could be the reason we are getting errors???

We are using 50001 port for SSL, and there are no issues at SSL setup.

How to add new socket entry? Please tell me step by step procedure for adding new socket entry in SSL provider. I am having problem for adding new socket entry, because there is no option for adding new socket entry.

If missing socket entry not related to above error, please tell me what else I need to do for fixing this issue.

Thanks & Regards

Srinivas.

[chintan_virani · Accepted solution]

Srinivas,

Well looks like that the session is getting expired when it tries to create your PDF. Consult your BASIS Team and try increasing the HTTP timeout parameter on the server and see if it reoslves your issue.

Chintan

[srinivas_dasari2]

Chetan thanks for your reply.

I am basis person. We tried with different HANDSHAKE_SO_TIMEOUT & RUNTIME_SO_TIMEOUTto fix timeout issue. But we are getting new 500 error

*java.net.SocketException:There is no process to read data written*

Please help me, if any idea.

Thanks & Regards,

Srinivas.

Issue solved after restarting System.