Shooping cart coming back to requestor after approval

[Former Member]

Hi,

There is a strange thing happening in our shopping cart approval process.

When shopping cart is aproved by approver, it comes back to requestor with a button "accept changes" and with a status "the shopping cart is partialllly approved/rejected".

Ideally, purchase order should be created on approval from approver.

Please let me know what could be the possible problem.

Thanks in advance.

Regards,

Shazia

[Former Member]

Pl check the follow two parameter :

1. the workflow security level of the user role manager & employee

BBP_WFL_SECURITY

2. Any task related to SC approval changed in OOCU

BR

Dinesh

[Former Member]

Hi Disha,

But the problem is the shopping cat is coming back even after approval and no line items are rejected.

please let me know if there can be any specific issue.

Regards,

Shazia

[Former Member]

Hi,

(Excerpt from another thread)

1. When the approver rejects the SC the check status (header)would be 'In your Inbox' where as the status in Monitor SC would be 'Awaiting approval'. Also in the check status the line item status would be 'Rejected'.

2. When the SC is rejected it comes back to the requestor and the status would be 'In your inbox'. After that the requestor can do the following.

Order again - Status would be 'Awaiting approval'

Delete - Status would be 'Deleted'

Accept changes(There should be a button "ACCEPT CHANGES" button in the requesters inbox.) - Status would be 'Rejected'. ( This is applicable in case of line item approval)

BR,

Disha.