on 02-13-2006 1:17 PM
Hi,
I've installed ITS 6.20
(Version: 6200.1019.53044.0 Buildno: 768746 Package: system.sar
Version: 6200.1019.53044.0 Buildno: 768746 Package: its_adm.sar)
on a win2003 server machine with apache 1.3.
I've installed two instances:
First, the admin instance listening on port 81
and the normal instance listening on port 82
The normal instance works fine and I succesful can connect to sap with service webgui
The admin instance is also running and I get a login screen after starting service admin with the IE browser.
(http://sapits:82/scripts/wgate/admin/!)
During the installation I was prompted for a admin password and I entered an easy one: admin
What ever I tried, no login pass combination worked.
I tried:
itsadmin / admin
itsadmin / init
itsadmin / itsadmin
itsadm / admin
itsadm / init
itsadm/ itsadm
...
Could it be that the admin user still is not created?
Do I have to configure something before I can access the admin service?
How could I reset username and password?
Hello Knud,
as stated in the note, there should be a key named (Admin/Users/itsadmin) in the ItsRegistryADM.xml:
<key name="Admin">
..<key name="Users">
...<key name="itsadmin">
....<value name="password" type="text">des26(dfab78...e28b)</value>
...</key>
..</key>
</key>
After clearing:
....<value name="password" type="text"></value>
and restarting the ADM Agate instance, the pw should be resetted.
If not then:
Not a dual host (wgate and agates separated) installation, is it?
There must some error during installation, please check the install logs on any occurance related to admin/ADM.
Also check the traces (ITS/6.20/ADM/traces) of the ADM instance on errors.
Some file access restrictions on ItsRegistryADM.xml ?
Regards,
Fekke
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That was the clue!
I just edited the ItsRegistryADM.xml and inserted the missing lines with your example structure.
Then I was able to login without password and was prompted to give a new password.
All is working fine now.
To fillup the information...
it is a single host installation
During the installation I always had to follow the same procedure:
Unzipping the setup dir, unpacking the sapcar files.
Starting sapinst and choose the desired service
Waiting for the same error message (missing calling parameter username ...)
Exiting the setup and deleting the setup dir, recreate the setup dir (unzip ...)
Start sapinst again and choose refresh.
The installation terminated successful.
That's all.
Both sap services were working at once, but not the ADM.
Nevertheless, the problem is solved so I'm happy now
thanks for the hint, but I neither don't find an registry entry nor an xml entry in c:\program files\sap\its\6.20\config\itsregistryadm.xml
Looks like no user exists?
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If you can't find the "itsadmin" user defined in the ItsRegistryADM.xml file, I don't think I'd bother trying to put it back in. That would suggest to me that other items in the install might have been borked. I would run the SAPInst process to delete the ADM instance, and then re-install it.
I know, I was asked for the password and I surely can remember the entered password.
I'm going to deinstall and install the adm instance again, but I doubt that this will solve my problem.
I've already downloaded two patches and I will try to install these patches too, but first I want to see a successfull login.
Please check OSS note 702372.
Best regards,
Klaus
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