Definning Notification Types

[Former Member]

Hi All,

i would like to know how could i create a new combination of notification category with notification origin, to use 03 - Service Notification and Q1 Customer complaint and enable the "Defect Class" field.

Thanks in advance,

Gustavo Carvalheira

[Former Member]

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[Former Member]

hi

Notification category are not configurable, those are defined in the system & u can select the appropriate

We can define only Notification types.

generally you get these data in Q1 notif type.

if you want new one with all detailes mentioned by you then you need to do the IMG settings.

Plant Maintenance and Customer Service->Maintenance and Service Processing->Overview of Notification Type.

here you need to create a new notif type and then add the

screen

1.Screen Areas in Notification Header

Screen type hdr H500 Header quality notification

ScrnType Object O500 Object for customer complaint / batch

2.Screen Structure for Extended View

3.Screen Structure for Simplified View

etc...

and when you go to create the notification type from Define Notification Types, there based notification origin the system selects the catagory

-ashok

Edited by: ASHOK on Oct 22, 2008 6:06 PM

[Former Member]

Hi, thank you for your reply,

but, so we are not able to use defect class in service notifications os PM notifications?

Thanks,

Gustavo Carvalheira

Edited by: Gustavo Carvalheira on Oct 22, 2008 2:54 PM