on 10-22-2008 11:07 AM
Hi!
I would like to set up ChaRM with Service Desk in Solman. One of the prerequisite is to create business partners.
The questions:
which partner function will be used within ChaRM?
which partner function types will be used within ChaRM?
what is the assignement of ChaRM-role (requester, tester) to partner function type/partner function?
Should the transactions/tables such "CRMC_PARTNER_FCT", "CRMC_PARTNER_PFT" be customized?
Thank you very much!
regards
Thom
jk
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Hi,
You need to define partner and then partner determination procedure. Then assign it to transaction type SDCR.Partner function are such as creator,developer,change manager,developer,tester,change advisory board etc.
Inspire by rewarding for more details.
Regards,
Nikhil
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