ChaRM - reusing action for sending mail

[Former Member]

hi,

I. trying to trigger a workflow on status change .

For instance ,

the user status are

Created

In Development

Development Completed

Change Manager approved(QA)

ISQA Rejected(QA)

Release to Import to QA

To Be Tested

Successfully Tested

Change Manager approved(Prod)

IT Mgmt approved to Production

IT Mgmt Rejected(Production)

ISQA Rejected(Production)

Released for import to Prod

Production

Confirm Correction

Complete Correction

so if when developer resets back to In developement from any status , the worklfow should trigger,

if i'm setting action merging as "Max. 1 Action for Each Action Definition" , then only once my action is triggered .

if i'm setting action merging as " Set Highest Number of Processed Actions" --> "Number of Processed Actions: umlimited", then worklfow is triggering many times even though reusing action is solved .

i applied sap note ,865619 , but my my prob is not solved .

so plz suggest me ..

plz suggest me what should status_table should contain and in shedule condition and in start condition .

[Former Member]

hi,

I have that solution , but witout sucess .

the sap note 865619 , is for system status , so in that badi implementation , the select query is never meeting .

so help me if you have done any modification in that badi .

[Former Member]

I have implemented this note successfully without modifying the BAdI.

The only thing I changed: in the note status_is_new is used for schedule condition. I used it for start condition.

[Former Member]

Lets assume you want the mail to be sent when status "development completed" is reached.

Try to use:

schedule condition: status "in development"

start condition: "status is new", "status table = Exxxx"

where Exxx is status "development completed"

Hope this helps.