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I can not install Service Pack 7 of Crystal Reports 9.0

Hi, i can not install SP7 of Crystal Reports 9.0, because when the installing process show the following message:

Failed to create Backup Folder -110

Thanks in advance!

Former Member

Hi Francisco

The error occurs due to a missing product. The install can't reference where the product is located to create registry keys that point to a backup folder. Installation will continue, without backing up files.

I would suggest just keep clicking ok and it will finish installing successfully.

Hope this helps


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