How to tell what Service Pack is installed?

[Former Member]

Hello, can anyone tell me how to determine what service pack is installed on my computer? I am running Crystal Reports XI Release 2 .NET 2005 Server.

Thanks in advance!

Tim

[Former Member]

Its service pack SP4 FixPack 4.5

Regards

Kultar

[Former Member]

Hi

Go to Control panel >>add remove programs>> check for the service pack installed for CR.

Regards,

Kultar Pathania

[Former Member]

Hello Kultar, this did not work for me but something that I did find to work was a registry setting. The setting is:

HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.5\Report Application Server\Viewer

The subkey is PrintControlVersion which should have a value of "11,5,10,1263"

Best regards,

Tim

[Former Member]

Hi,

We can get info regarding service packs from history.txt file or patches folder.Try to search History.txt or patches folder in your Crystal Reports directory.

Regards,

Shweta

[Former Member]

Hello Shweta, I cannot find a history.txt file and I don't have a Crystal Reports directory on my computer. Any other suggestions would be appreciated!

Tim

[Former Member]

Hi TIM,

Review in the following path:

Windows System

%programfiles%\Crystal Decisions\Patches\

Regards

Francisco

[Former Member]

Hi Franciso, I do not have this directory on my computer. Any other ideas would be appreciated.

Tim