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Product not viewable in catalog nor in search function but still orderable

Hi,

I have a strange behavior in SAP ISA. A product is active in CRM, active in a catalog but not active in any view that a customer has.

If this customer tries to find the product in the search area or in the catalog ... it's not there.

If he tries to give the reference directly in the shopping basket however, product description and everything is found and an order can be placed.

Is this standard SAP ISA behavior or am I missing something here?

Thanks,

Jab

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Former Member
Former Member replied

hi,

I do remember that you can somewhere in XCM configure that it is not allowed to order products which are not in catalog. I think you have to configure a custom ui element and set the parameter 'enable.nonCatalogProducts'.

Regards

Michael

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