Product not viewable in catalog nor in search function but still orderable
I have a strange behavior in SAP ISA. A product is active in CRM, active in a catalog but not active in any view that a customer has.
If this customer tries to find the product in the search area or in the catalog ... it's not there.
If he tries to give the reference directly in the shopping basket however, product description and everything is found and an order can be placed.
Is this standard SAP ISA behavior or am I missing something here?