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What happends if userid already exists in SAP

Former Member
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Hi Experts,

We have implemented AE5.2. I want to know what happenes when I craete a AE request for creation of a new userid but that userid already exists in the system.

E.g I created a reqyest to create user Test1234 . The request was approved & autoprovisioning was done. But the user didn't receive a new password .

Regards,

Shailesh

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
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Thnx Guys

Former Member
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The scenario has been explained by HERSH but why password was not sent to user has a simple explanation. Actually the same password will still work for the user in change request.

If a user wants to change password then you should implement password self service.

Regards,

Amol Bharti

Former Member
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Hello Shailesh,

IF you create a new User Request for a user who already exists at the backend, this request is treated as a "Change request" for that user and only the roles get added to the user mentioned.

To explain further:

Suppose you have a user PYARE already in SAP with roles X and Y. Now, if you create a "New User request" for username "PYARE" with two roles A and B, then the request after approval gets closed with user PYARE having roles A, B, X and Y.

Regards,

Hersh.