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Xcelsius 2008 cannot install

Hi all,

A customer cannot install Xcelsius 2008 on XP Home 2002 with SP2, with Office 2003 installed. There error message are "Office XP application : Excel, Word, Outlook or Powerpoint must be pre-installed. Higher versions work fine". Anyone encounter this before?

Regards,

Derek

replied

Per the supported platforms documentation (platforms.txt located in the installation files or media) the following is supported:

Supported Operating Systems

============================

  • Windows XP SP1 Professional

  • Windows XP SP2 Professional

  • Windows Server 2003 Enterprise Edition

  • Windows Server 2003 Standard Edition

  • Windows Server 2003 SP1 Enterprise Edition

  • Windows Server 2003 SP1 Standard Edition

  • Windows Vista

  • Windows Vista SP1

  • Windows Vista 64-bit

Other Tools

=============

Office (Excel, PowerPoint, Outlook, Word)

  • Windows Office 2003

  • Windows Office 2003 SP1

  • Windows Office 2003 SP2

  • Windows Office XP SP3

  • Windows Office 2007

Unfortunately, your customer's XP Home version is not a supported operating system.

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