CRM 5.0 ERMS - Update BP Marketing Attributes
Using ERMS Rule Modeler is it possible to configure such that for an incoming email, based on specific rules, Marketing Attributes for the BP can be updated.
If it is possible how would this be done.
ERMS is a workflow, if you would like to change wf definition, you can always add step connected to abap bapi
that will update marketing attributes for recognized BP.
i dont know if it is possible in standard.